Audiovisual Senior Design Engineer

2 weeks ago

Delhi, India HireSparks AV Recruiting Full time
Job DescriptionWe're in search of a dynamic Senior Design Engineer (focused on pre-sales) to join our client's team. This role involves developing and maintaining innovative proposals that drive client projects to success. You will collaborate with all levels of management, sales, and operations, ensuring a close ratio of 40% while overseeing projects from conceptual design through the various stages of sales and scope of work. You will also set clear expectations for project success through thorough documentation, alignment, and needs analysis. If you are passionate about delivering excellence and thrive in a collaborative environment, we want to hear from youResponsibilities:Champions and drives innovative AV integrated designs and solutions in collaboration with the potential client and assigned sales executive.

Directly responsible for creating complete bills of material that support the scope of work

Professionally write and complete partial written technical scopes of work that include engineering details. Translate customer requirements into functional systems drawings

Expected to accompany Account Executives to in-person and virtual Customer meetings as needed

Create signal flow diagrams that outline the system design

Attend needs analysis meetings and or site surveys to support the Account Management team

Work alongside the owner’s project team to set the expectation for project success that supports the system’s design. Together with the team, represent the company by:

Performing as lead “client-care officer” through direct contact with major clients

Facilitating and delivering a positive resolution of client account challenges in concert with Operations

Quantifying, demonstrating, and providing value to clients continually

Demonstrating a customer-focused mindset and utilizing a wide range of professional sophistication

Managing key customer relationships and participating in closing strategic opportunities

Responsible to conceptualize integrated audio, visual, and video teleconference systems architecture into a complete AV programming document that is in alignment with AIA standards

Write AV design bid documents in AIA standard formats

Mentor, train, and support the Sales team to expand their knowledge of the technology that IMS supports to enhance their expertise and skill

Contribute to developing standards that support the design and sales process

Research new technology and translate insight to develop and propose new products through evaluation and demonstrations

Conform to LSE standards and IMS protocols when completing sales engineering tasks

Design goals are reviewed annually: the expectation is to support and complete a minimum of 6 million customer-facing sales engineering design-build proposals. This includes, but is not limited to needs analysis, BOM generation, labor budget, the scope of work collaboration, and attending client meetings and site surveys.

Close-ratio of 40% or more – close is defined as a complete proposal generation (i.e five million quotas of Sales Engineering will result in 2 million sold)

Requirements

Eight (8) or more years of System Integration/Audio-Visual industry engineering experience

Bachelor’s degree in Electrical Engineering, Computer Science, or Network Administration and/or relevant job experience that includes in-depth knowledge of systems integration disciplines

Demonstrated ability to collaborate with the sales team to produce accurate bills of material that support the scope of work for new proposals and provide insight and expertise to the engineering team when developing new product evaluations and demonstrations

Advanced skill with MS Office Suite

Exceptional communication, organizational, and problem-solving skills. Ability to diagnose complex system problems and requests

Proven experience in contracting, negotiations, change management, and most important strategic planning and execution

Proven ability to be collaborative and thrive in a team environment

Exceptional Knowledge of AVL systems and proven track record of creating and documenting AV systems design

An ability to obtain and maintain InfoComm CTS D Certification

Demonstrated problem-solving abilities and expert client management and service skills

An ability to conform to LSE standards when completing sales engineering tasks

A current driver’s license in good standing

An ability to work Monday through Friday, nights and weekends as necessary

An ability to think independently with a sense of urgency to meet project deadlines. Must be flexible and adapt to the necessary changes in the project schedule

RequirementsRequirements: University graduate or equivalent experience with further studies in AV installation, data or voice communications, or drafting. Minimum of 4 years' experience in an electrical and/or communications environment. Understanding of project management practices and customer service obligations. Knowledge of electrical, electronic, communications, and computer products and equipment. Proficiency in oral and written English grammar, punctuation, and spelling. Familiarity with building construction and blueprint reading. Experience with the AV Commercial Integrator Navigate system, specifically for change orders and delay notices feedback to the Project Manager. CTS-I Certification Preferred

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