Delivery Manager

2 weeks ago

Cochin, Kerala, India Reflections Info Systems Full time

We are looking for 15 years seasoned Technical Delivery Manager to oversee the successful delivery of complex technical projects and solutions. The ideal candidate will have a strong background in technology, exceptional project management skills, and the ability to collaborate effectively with cross-functional teams. This role requires end-to-end ownership of project delivery, ensuring alignment with business goals, managing stakeholder expectations, and driving technical excellence.

Job Location: Cochin/Trivandrum (Hybrid Mode)

Experience: 12-15 year

Primary Skills:

Experience:

  • 18 years of experience in technology delivery roles, including hands-on development and leadership responsibilities.
  • Proven experience in delivering large-scale, complex projects with diverse teams.
  • Manage P&L for a portfolio of accounts, ensuring revenue growth and profitability.
  • Plan and manage team ramp-ups and ramp-downs using a mix of pyramid planning, external hiring, and internal sourcing.
  • Drive account management activities including financial tracking, invoice collection, margin improvements, and resource planning.
  • Build strong client relationships through regular interactions, QBRs, and on-site visits.
  • Support account mining by identifying new opportunities, preparing proposals, and influencing stakeholders to grow the business.

Technical Expertise:

  • Strong understanding of modern software development practices, cloud technologies (e.g., AWS, Azure, GCP), and DevOps.
  • Proficiency in one or more programming languages (e.g., Java, Python, .NET) is preferred.

Project Management:

  • Expertise in Agile, Scrum, Kanban, and traditional project management methodologies.
  • Certification such as PMP, CSM, or equivalent is an advantage.
  • Leadership and Communication:
  • Excellent team leadership, people management, and conflict resolution skills.
  • Strong communication, presentation, and negotiation abilities.

Responsibilities include:

Project Delivery Management:

  • Oversee the planning, execution, and delivery of multiple technical projects.
  • Manage project scope, timelines, budgets, risks, and quality.
  • Ensure adherence to Agile/Waterfall methodologies as per project requirements.

Team Leadership:

  • Lead and mentor cross-functional technical teams, fostering collaboration and innovation.
  • Conduct regular performance reviews and provide growth opportunities for team members.

Stakeholder Engagement:

  • Act as a bridge between technical teams, business stakeholders, and clients.
  • Communicate project status, risks, and solutions effectively to all stakeholders.

Technical Expertise:

  • Collaborate with architects and engineers to define technical solutions.
  • Provide input on architecture, design, and implementation strategies.

Process Improvement:

  • Identify opportunities to improve project delivery processes and tools.
  • Implement best practices in software development and delivery.

Risk and Issue Management:

  • Proactively identify project risks and develop mitigation strategies.
  • Resolve technical and operational challenges in a timely manner.

Customer Focus:

  • Ensure customer satisfaction by delivering high-quality solutions aligned with business needs.

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