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Sr. SRE Engineer
3 months ago
ViewSonic® inspires the world to see the difference between the ordinary and the extraordinary by providing excellence in visual solutions across software, hardware, and services.
At ViewSonic Technologies, we’re passionate about building software that solves problems. We count on our site reliability engineers (SREs) to empower users with a rich feature set, high availability, and stellar performance levels to pursue their missions. As we expand customer deployments, we’re seeking an experienced SRE to deliver insights from large-scale data in real-time. Specifically, we’re looking for a Senior SRE Engineer who can work with product teams and DevOps to design a robust Cloud infrastructure, efficient monitoring, and high availability-focused mitigations.
Objectives of this role
- Lead a team of SRE engineers to manage the organization's SRE activities.
- Build software and systems to manage platform infrastructure and applications.
- Run the production environment by monitoring availability and taking a holistic view of system health.
- Measure and optimize system performance, with an eye toward expanding our capabilities, anticipating customer needs, and innovating for continual improvement.
- Improve reliability, quality, and time-to-market of our suite of software solutions.
- Provide primary operational support and engineering for multiple large-scale distributed software applications.
Responsibilities
- Lead a team of SRE engineers globally to run the SRE activities for the organization.
- Gather and analyze metrics from AWS cloud as well as applications to assist in performance tuning and fault finding.
- Partner with development teams to improve services through rigorous testing and release procedures.
- Participate in system design consulting, platform management, and capacity planning.
- Create sustainable systems and services through automation and uplifts.
- Balance feature development speed and reliability with well-defined service-level objectives.
- Collaborate with the Taiwan Team for 24X7 support for the applications on the Cloud Infrastructure
Required skills and qualifications.
- Bachelor’s degree (or equivalent) in computer science or related discipline.
- AWS certification on 1 or more of the following:
- SysOps Administrator
- DevOps Engineer
- Solutions Architect
- 8-12 years of software industry experience with at least 4 years of experience in SRE role.
- Ability to design cloud infrastructure on AWS cloud for software products for high availability, scalability, resilience, reliability, and performance.
- Ability to automate infrastructure deployment via Infrastructure as Code using Terraform.
- Ability to program (structured and OOP) using one or more high-level languages, such as Python, Java, Ruby, and JavaScript.
- Experience with container management technology (Docker, Kubernetes, Yarn, ECS, EKS).
- Experience monitoring infrastructure and visualization software like Prometheus, Grafana etc.
- Proactive approach to identifying problems, performance bottlenecks, and areas for improvement.
- Excellent communication skills and leadership skills with a proactive mindset.
- Coaching and Mentoring skills necessary to connect with the product teams and influence them to adhere to Cloud best practices
Preferred skills and qualifications
- System Design of cloud-native software applications
- DevOps experience is a plus.
- MQTT, WebRTC, ELK stack, OpenSearch, incident management tools (e.g., OpsGenie, VictorOps), and Redis.
ViewSonic believes in equal opportunities; hence, female applicants would be preferred more.