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Sr. SRE Engineer

3 months ago


Greater Bengaluru Area, India ViewSonic Full time

ViewSonic® inspires the world to see the difference between the ordinary and the extraordinary by providing excellence in visual solutions across software, hardware, and services.​​

At ViewSonic Technologies, we’re passionate about building software that solves problems. We count on our site reliability engineers (SREs) to empower users with a rich feature set, high availability, and stellar performance levels to pursue their missions. As we expand customer deployments, we’re seeking an experienced SRE to deliver insights from large-scale data in real-time. Specifically, we’re looking for a Senior SRE Engineer who can work with product teams and DevOps to design a robust Cloud infrastructure, efficient monitoring, and high availability-focused mitigations.


Objectives of this role

  • Lead a team of SRE engineers to manage the organization's SRE activities.
  • Build software and systems to manage platform infrastructure and applications.
  • Run the production environment by monitoring availability and taking a holistic view of system health.
  • Measure and optimize system performance, with an eye toward expanding our capabilities, anticipating customer needs, and innovating for continual improvement.
  • Improve reliability, quality, and time-to-market of our suite of software solutions.
  • Provide primary operational support and engineering for multiple large-scale distributed software applications.


Responsibilities

  • Lead a team of SRE engineers globally to run the SRE activities for the organization.
  • Gather and analyze metrics from AWS cloud as well as applications to assist in performance tuning and fault finding.
  • Partner with development teams to improve services through rigorous testing and release procedures.
  • Participate in system design consulting, platform management, and capacity planning.
  • Create sustainable systems and services through automation and uplifts.
  • Balance feature development speed and reliability with well-defined service-level objectives.
  • Collaborate with the Taiwan Team for 24X7 support for the applications on the Cloud Infrastructure


Required skills and qualifications.

  • Bachelor’s degree (or equivalent) in computer science or related discipline.
  • AWS certification on 1 or more of the following:
  • SysOps Administrator
  • DevOps Engineer
  • Solutions Architect
  • 8-12 years of software industry experience with at least 4 years of experience in SRE role.
  • Ability to design cloud infrastructure on AWS cloud for software products for high availability, scalability, resilience, reliability, and performance.
  • Ability to automate infrastructure deployment via Infrastructure as Code using Terraform.
  • Ability to program (structured and OOP) using one or more high-level languages, such as Python, Java, Ruby, and JavaScript.
  • Experience with container management technology (Docker, Kubernetes, Yarn, ECS, EKS).
  • Experience monitoring infrastructure and visualization software like Prometheus, Grafana etc.
  • Proactive approach to identifying problems, performance bottlenecks, and areas for improvement.
  • Excellent communication skills and leadership skills with a proactive mindset.
  • Coaching and Mentoring skills necessary to connect with the product teams and influence them to adhere to Cloud best practices


Preferred skills and qualifications

  • System Design of cloud-native software applications
  • DevOps experience is a plus.
  • MQTT, WebRTC, ELK stack, OpenSearch, incident management tools (e.g., OpsGenie, VictorOps), and Redis.


ViewSonic believes in equal opportunities; hence, female applicants would be preferred more.