Manager- Operations And Client Support

6 days ago


Shahpur, India Flexing It® Full time
Flexing It® is the largest platform in India and Southeast Asia enabling organisations toaccess experienced independent consultants and domain experts ‘on-demand’ andmanage them at scale.Featured in 2022 as one of the highest growth companies in APAC, by the FinancialTimes, Flexing It® has built a technology-driven solution that caters to over 3,000corporates and 80,000+ independent consultants, using proprietary tools and marketknowledge to make the experience effective, efficient and scalable.Our community of vetted consultants spans all core business functions and sectors,and brings rich experience that our technology matches to your projects. Flexing It canhelp clients find the right consultant for projects that span a few days to a few monthsbased on what the assignment needs.For our high-use clients, Flexing It provides an Enterprise product suite that helps themaccess consultants, track project delivery, ensure efficient contracting & payments - allsupported by a layer of analytics. In addition to helping organizations find experiencedresources for projects,There are already strong tailwinds to the professional gig economy globally and thispresents an exciting opportunity for you to join Flexing It and contribute to the growthstory.We are looking for an Operations & Client support Manager to join our team. Some ofthe qualities we are looking for are:
- Self-starter with high energy –experience in a fast-growing startup will be a plus
- Solid analytical and problem-solving skills
- Proficient with MS Excel and Power Point
- 8-10 years of relevant work experience, preferably in a B2B setting
- Sales and/or Account Management experience with large corporates is a must
- Strong communication and inter-personal skills
- Personal and professional integrity Key responsibilities:
- Account Managemento Own and build strong relationships with key clients assigned. This willinclude staying in regular touch with clients, updating them on newproducts and serviceso Think through ideas to expand Flexing It’s work in each key account – mapbusinesses where we aren’t present, identify priorities for the cliento Develop quarterly and monthly plans by client and take ownership forrevenue targets for the assigned accountso Represent Flexing It externally and undertake calls and presentations withnew clientso Drive targeted BD initiatives - by sector or by client type – over and abovekey account management responsibilities
- Client support for projectso Understanding requirements of organizations and guiding associates onleveraging the platform to find the perfect fit consultants (guidance onideal profile, making optimal use of the technology)o Reviewing the shortlist of consultants for a project and sharing those withthe cliento Supporting associates where needed on consultant interaction fornegotiation on fees etco Staying in touch with clients for query resolution and any support required
- Cross-cutting initiativeso Own and drive cross team projects from time to time which could includedriving specific partnerships, taking the lead on a product/tech relatedprocess, etc.Location- Delhi and MumbaiCapacity- Full-time / Hybrid

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    Flexing It® is the largest platform in India and Southeast Asia enabling organisations toaccess experienced independent consultants and domain experts ‘on-demand’ andmanage them at scale.Featured in 2022 as one of the highest growth companies in APAC, by the FinancialTimes, Flexing It® has built a technology-driven solution that caters to over...


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