Senior Account Manager
1 day ago
- Following up on leads and winning clients.
- Developing and implementing strategic plans to manage and grow accounts.
- Retaining clients and building strong, trusting relationships by acting as a point of contact between the Sales and Marketing team.
- Understanding client needs and identifying new business opportunities within your portfolio with articulated feedback collection from customers
- Providing superior customer service and ensuring client satisfaction keeping competitors in mind
- Communicating and coordinating with internal teams to deliver solutions.
- Identifying opportunities for improvement and proposing new tools and processes.
- Supporting sales teams to improve their performance and reach targets with proper and continuous feedback
- Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.Qualifications:
- Bachelor's degree or master's degree in Business Management, Marketing, Communications, or related field preferred.
- 3+ years of experience with sales, or account management, preferably in a fintech and able to manage a team
- Experience managing large account portfolios.
- Strong customer service and project management skills.
- Excellent communication, strong interpersonal, and negotiation skills.
- Proficiency in Microsoft Office and CRM software.
- Highly organized and solution-oriented with high proficiency in time management
- Detail-oriented and able to prioritize with outstanding leadership quality
- Self-starter and able to work efficiently under pressure with ability to meet deadline
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