salesforce QA Lead

4 weeks ago


Chennai, Tamil Nadu, India Mazo Solutions Full time

Job Summary:

We are looking for a highly skilled QA Lead to oversee the quality assurance of Salesforce applications. This role requires a hands-on leader who can manage a team of Senior QA Engineers, define QA strategies, and ensure the delivery of high-quality solutions. While expertise in manual testing is essential, automation experience is a plus. If you are passionate about improving QA processes and driving excellence, we want you on our team

Key Responsibilities:

Team Leadership

  • Lead and mentor a team of Senior QA Engineers focused on Salesforce testing.
  • Foster a collaborative and high-performing team culture.

Quality Assurance Strategy

  • Define and implement QA processes tailored to Salesforce applications.
  • Set and monitor QA metrics to track quality progress.

Salesforce Testing Expertise

  • Conduct manual testing of Salesforce applications (Sales Cloud, Service Cloud, Experience Cloud).
  • Validate functionalities, integrations, and customizations.
  • Document test cases, defects, and areas for improvement.

Automation & Tools (Preferred, Not Mandatory)

  • Design and implement automation frameworks for Salesforce testing.
  • Use tools like Selenium, Provar, or other Salesforce automation tools.

Process Improvement & Documentation

  • Identify gaps in existing QA processes and recommend improvements.
  • Maintain comprehensive test plans, test cases, and bug reports.

Collaboration & Communication

  • Work closely with development, product management, and stakeholders.
  • Communicate testing progress, challenges, and risks effectively.

Qualifications:

Education:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience:

  • 7+ years of QA experience, with at least 2 years in a leadership role.
  • Strong expertise in testing Salesforce applications (Sales Cloud, Service Cloud, Experience Cloud).
  • Proven ability to lead QA teams and drive quality strategies.

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