salesforce QA Lead
4 weeks ago
Job Summary:
We are looking for a highly skilled QA Lead to oversee the quality assurance of Salesforce applications. This role requires a hands-on leader who can manage a team of Senior QA Engineers, define QA strategies, and ensure the delivery of high-quality solutions. While expertise in manual testing is essential, automation experience is a plus. If you are passionate about improving QA processes and driving excellence, we want you on our team
Key Responsibilities:
Team Leadership
- Lead and mentor a team of Senior QA Engineers focused on Salesforce testing.
- Foster a collaborative and high-performing team culture.
Quality Assurance Strategy
- Define and implement QA processes tailored to Salesforce applications.
- Set and monitor QA metrics to track quality progress.
Salesforce Testing Expertise
- Conduct manual testing of Salesforce applications (Sales Cloud, Service Cloud, Experience Cloud).
- Validate functionalities, integrations, and customizations.
- Document test cases, defects, and areas for improvement.
Automation & Tools (Preferred, Not Mandatory)
- Design and implement automation frameworks for Salesforce testing.
- Use tools like Selenium, Provar, or other Salesforce automation tools.
Process Improvement & Documentation
- Identify gaps in existing QA processes and recommend improvements.
- Maintain comprehensive test plans, test cases, and bug reports.
Collaboration & Communication
- Work closely with development, product management, and stakeholders.
- Communicate testing progress, challenges, and risks effectively.
Qualifications:
Education:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience:
- 7+ years of QA experience, with at least 2 years in a leadership role.
- Strong expertise in testing Salesforce applications (Sales Cloud, Service Cloud, Experience Cloud).
- Proven ability to lead QA teams and drive quality strategies.
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