Salesforce Lead

2 weeks ago

Chennai, Tamil Nadu, India HTC Global Services Full time

HTC Global Services - a leading CMM level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA.

We are hiring Salesforce Lead for our premium project at Chennai Location.

Mandatory skills: Salesforce Platform, Sales Cloud, Service Cloud, Experience Cloud, Quoting. 10-12 years of overall experience and should have hands on with the required Salesforce technology. Ability to provide solutions and and architectural experience

Good to have: 6Sense, SSO Identity Provider, GDPR

  • Excellent communication skills – both oral and written.
  • Self-motivated, responsible, efficient, and highly organized.
  • Professional, confident, and cordial demeanor.
  • Strong desire to continuously learn new things quickly.
  • Creative and analytical thinker with strong problem-solving skills.
  • Able to work independently, with a high level of performance, with minimal direct supervision.
  • Ability to mentor junior developers including the client's technical staff.
  • Ability to understand and articulate complex requirements.
  • Ability to smoothly collaborate with client and team resources to ensure results meet the defined business needs and exceed client expectations.
  • Ability to critically evaluate information gathered from multiple sources and distinguish user requests from the underlying true needs.
  • Ability to handle and prioritize simultaneous requests.
  • Ability to estimate work effort accurately, and then meet all delivery commitments.
  • Ability to drive projects to completion.
  • Proven ability to not only directly code and configure, but also to effectively lead a team of developers and analysts in a coordinated manner.
  • Experience delivering quality technical outcomes in an Agile project management environment.
  • Proven experience driving the resolution of identified data and processing issues.
  • Deep understanding of Salesforce platforms and products including Sales, Service, Marketing, and Experience Clouds.
  • Proven quality hands-on delivery of Salesforce solutions using Lightning Web Components, Flows, and custom Apex coding.
  • Experience with creating, managing, debugging APEX triggers and use of SOQL queries.
  • Direct experience seamlessly integrating Salesforce with both internal and external partner systems.
  • Deep understanding of Salesforce security models – especially around the shift toward leveraging permission sets instead of profiles for user authorization.
  • Strong understanding of Salesforce best practices and functionality – and the ability to articulate and enforce them.
  • Ability to assess the impact of new requirements on Salesforce.org and all upstream and downstream applications, systems and processes user adoption.
  • Ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity.

Interested candidates please do share your updated CV to mubeenakamal.basha@htcinc.com mentioning your Current CTC, expected CTC and notice period details.

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