IT Specialist

1 week ago

New Delhi, India Imagine.io Full time
Company Details:Imagine.io’s mission is to make 3D simple for everyone. We believe that simplicity in 3D visualization is critical for creating engaging visual content at scale. To go beyond the traditional 2D-3D canvas and create contextual, photo-realistic, and interactive experiences with ease and simplicity will come from vision and creativity. We are working to scale our 3D technology with generative AI models and easy-to-adopt UX, so brands, retailers, and individuals are empowered to generate visual content using 3D.Imagine.io is financially backed by top Venture capital firms.Our Product Video

-  learn more, log onto our website IT SpecialistExperience: 5+ YearsLocation: DelhiRequirementsJob Description:We are seeking a skilled IT Specialist to join our team. The ideal candidate will have a strong background in IT support and be able to provide technical assistance to our employees. The IT Specialist will be responsible for ensuring the smooth operation of our IT systems and infrastructure, including troubleshooting hardware and software issues, installing and configuring software and hardware, and providing technical support to end-users. Good experience in handing machines at remote places.

Responsibilities:Provide technical support to end-users via phone, email, or in personTroubleshoot hardware and software issues and fix themData security, encryption, Performance tracking, Manage Remote machines online.Install, configure, and maintain software and hardware componentsSet up and configure new computers, printers, and other peripheralsPerform routine maintenance tasks, such as software updates and system backupsMonitor system performance and troubleshoot problemsCreate and maintain documentation of IT systems and proceduresAssist with IT projects, such as software deployments and system upgrades

Requirements:Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience)Proven experience as an IT Specialist or similar roleStrong knowledge of computer hardware, software, Graphic card and operating systemsExperience with Windows and/or Mac operating systemsFamiliarity with networking concepts and protocolsExcellent troubleshooting and problem-solving skillsStrong communication and interpersonal skillsAbility to work independently and as part of a teamCertifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plusBenefitsOpportunity for career advancement and growth.Comprehensive training and onboarding program.Collaborative and supportive work environment.

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