Regulatory Change Management Lead

4 weeks ago

mumbai, India JPMorgan Chase & Co. Full time

Payments Operations is part of the Digital & Platform Services organization in the Commercial & Investment Bank. It provides the following capabilities: 

Operational support to the Payments businesses including Treasury Services, Commercial Card, Trade Finance and Merchant Services Payment hub services for all firmwide divisions.  Cross-product cash management, reconciliation and change management services. 

It consists of approx. 10,000 employees across 60 sites and supports 142k corporations, financial institutions, governments and municipalities domiciled in over 180 countries. 

Role Description:

Regulatory reporting requirements are complex, increasing in nature, and our reporting infrastructure requires upgrade to meet them. We want to strengthen our management of regulatory reporting needs and drive significant improvement around completeness, control and ability to adapt to new requirements. 

We are seeking a seasoned Vice President to report into Global Regulatory Product Management Lead (ED). Responsibilities include:

Lead global regulatory change execution team as a service owner, following agile methodology incl. Business analysis (incl. vendor led managed service) Requirements Capture, Acceptance Criteria, Developments (Feature Teams) and Testing UAT Testing coordination Knowledge management incl. continuous change process reengineering Support end to end Regulatory Product Manager on all global change requests relating with direct impact to the existing suite of Regulatory Reports (2,000+) Technology: Platform Modernization, System Integration, Decommission and/or Migration initiatives, etc. Industry wide initiatives: ISO, Clearing house changes, etc. Regulatory/Audit initiatives: new regulations, changes over existing regulations, etc. JPM Payments new business: new products, product capability extension, new payment flows, etc. Apply a global and firmwide perspective in establishing direction for global change team Identifying, monitoring and managing change processes through metrics that matter (. resource allocation, capability management Communicates effectively and able to influence multiple audiences (firmwide, regional, LoB, location) Management of various regional stakeholders 

Measures of success:

Sustainable Change Management service, able to meet future regulatory product demand in an efficient and effective manner An inclusive culture, that enables all employees, colleagues, and partners to be their true self in the working environment

Skills Required

Hands-on experience in managing and leading disperse teams delivering day-to-day outputs for global business analysis and UAT test coordination Demonstrate knowledge in the Payments Regulations globally: Payment Transactions, guarantee deposits, Anti-Money-Laundering, PSD2 etc. Demonstrate awareness in payments processing and as a product: SEPA, Wires, Direct Debits, FX, paper based, clearings, ISO standards, SWIFT Previous working experience as a Change management / Transformation service owner within Payments Operations, Reg Reporting and/or Technology Developing policies, procedures, performance outcomes and standards that are aligned to meet all regulatory and controls standards. Operational processes transformation skills, assessing and implementing at a global scale. Knowledge of product management and agile methodologies. Strong analytical and problem-solving skills. Strong communication skills, written and verbal. Strong presentation skills. Ability to multi-task and work under pressure. People´s manager who can demonstrate an inclusive, agile and flexible leadership style, able to influence in a broad set of circumstances

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