Customer Success Manager
1 month ago
Job Purpose As part of the Customer Success Team at Decimal, you will be responsible for managing relationships with our customers and identifying new business opportunities within these accounts. This team plays a vital role in building and nurturing long-term relationships with our key customers, ensuring their satisfaction and loyalty throughout their partnership with Decimal.Job Responsibilities Develop and maintain long-term relationships with assigned accounts.Generate revenue among client accounts, including upselling and cross-selling.Serve as the single point of contact for assigned customers.Ensure clients receive requested products and services in a timely fashion.Communicate client needs to Decimal effectively.Analyze client requirements and coordinate internally with various stakeholders.Forecast and track client account metrics.Manage projects through delivery leads/PMs within client relationships, aligning client goals with company objectives.Identify opportunities to grow business with existing clients.Coordinate with other channels (Delivery, Platform, Support) working on the same account to ensureconsistent service.Service multiple clients concurrently while consistently meeting deadlines.Prepare and coordinate requirement documents.Ensure high customer satisfaction (CSAT).
-
Customer Success Manager
7 days ago
Delhi, Delhi, India Simpliwork Full timeDepartmentCustomer SuccessGrade / LevelG2BDesignationManager – Customer Success ManagerLocationNCRReporting T o COOThe customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. He/ she will build relationships with key stakeholders, act as an escalation...
-
Customer Success Manager
3 weeks ago
Delhi, India Simpliwork Full timeDepartmentCustomer SuccessGrade / LevelG2BDesignationManager – Customer Success ManagerLocationNCRReporting T o COOThe customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. He/ she will build relationships with key stakeholders, act as an escalation...
-
Customer Success Manager
1 month ago
Delhi, India Simpliwork Full timeDepartmentCustomer SuccessGrade / LevelG2BDesignationManager – Customer Success ManagerLocationNCRReporting T o COOThe customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. He/ she will build relationships with key stakeholders, act as an escalation...
-
Customer Success Manager
5 days ago
Delhi, India Simpliwork Full timeDepartmentCustomer SuccessGrade / LevelG2BDesignationManager – Customer Success ManagerLocationNCRReporting ToCOOThe customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. He/ she will build relationships with key stakeholders, act as an escalation point...
-
Customer Success Manager
1 month ago
delhi, India Simpliwork Full timeDepartment Customer Success Grade / Level G2B Designation Manager – Customer Success Manager Location NCR Reporting T o COO The customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. He/ she will build relationships with key stakeholders, act as an...
-
Customer Success Manager
7 days ago
Delhi, Delhi, India Simpliwork Full timeDepartment Customer Success Grade / Level G2B Designation Manager – Customer Success Manager Location NCR Reporting T o COO The customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. He/ she will build relationships with key stakeholders, act as an...
-
Customer Success Manager
6 days ago
delhi, India Simpliwork Full timeDepartment Customer Success Grade / Level G2B Designation Manager – Customer Success Manager Location NCR Reporting To COO The customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. He/ she will build relationships with key stakeholders, act as an...
-
Customer Success Manager
2 months ago
delhi, India ColorTokens Inc. Full timeTitle: Customer Success ManagerRole DescriptionReal Customer Success comes from the heart. You have the best customer management and business consultancy skills around. You’re passionate about engaging your customers and expanding their use cases. You have impeccable relational skills and can create win/win environments for all parties that you work with....
-
Customer Success Manager
3 weeks ago
delhi, India ProManage.biz Full timeAbout Pro-ManagePro-Manage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft...
-
Customer Success Manager
1 month ago
Delhi, India Nlineaxis IT Solutions Pvt Ltd Full timeJob Title - Customer Success Manager ( CSM)Location - Jaipur (Onsite)Experience - 4 yrs plusShift - US shifts (6:30 PM to 4:30 AM).Position Overview :Given our business model, where our customers pay us over time, Customer Success is absolutelyvital to our long-term profitability. We will not be successful unless our customers are receivingmassive value from...
-
Customer Success Manager
2 weeks ago
Delhi, India ProManage.biz Full timeAbout Pro-ManagePro-Manage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft...
-
Customer Success Manager
3 days ago
Delhi, India Milestone Full timeJob Description About Us For over 25 years, Milestone has been a leading provider of digital marketing software and services for location-based businesses. Milestone helps businesses create, organize, and amplify their digital information by enhancing their digital presence to make information more accurate, consistent, and visible. We do this with an...
-
Customer Success Manager
7 days ago
Delhi, Delhi, India ProManage Full timeAbout Pro-ManagePro-Manage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft...
-
Customer Success Manager
7 days ago
Delhi, Delhi, India ProManage Full timeAbout Pro-ManagePro-Manage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft...
-
Customer Success Manager
7 days ago
Delhi, Delhi, India PeopleStrong Full timeOverview:We are seeking a dynamic and experienced Customer Success Manager to join our team in Gurgaon. The ideal candidate will have a minimum of 3 years of experience, with a preference for prior experience in HR for the Tech industry. The Customer Success Manager will be responsible for managing PeopleStrong customers, focusing on ensuring customer...
-
Customer Success Manager
3 weeks ago
delhi, India BayOne Solutions Full timePosition: Sr. Customer Success ManagerLocation: India(Remote)Type: Full-timeRequired Support in America, Europe and APAC Time ZoneResponsibilities:Sr Customer Success Manager - Provide oversight and orchestrate Premium services deliverables.What are we looking for:Exceptional customer skills. Has a higher workload. Can accept, plan, and execute large...
-
Customer Success Manager
3 weeks ago
delhi, India BayOne Solutions Full timePosition: Sr. Customer Success ManagerLocation: India(Remote)Type: Full-timeRequired Support in America, Europe and APAC Time ZoneResponsibilities:Sr Customer Success Manager - Provide oversight and orchestrate Premium services deliverables.What are we looking for:Exceptional customer skills. Has a higher workload. Can accept, plan, and execute large...
-
Customer Success Manager
7 days ago
Delhi, Delhi, India BayOne Solutions Full timePosition: SrCustomer Success ManagerLocation:India(Remote)Type: Full-timeRequired Support in America, Europe and APAC Time ZoneResponsibilities:Sr Customer Success Manager - Provide oversight and orchestrate Premium services deliverablesWhat are we looking for:Exceptional customer skills. Has a higher workload. Can accept, plan, and execute large projects as...
-
Customer Success Manager
2 days ago
delhi, India Xeno Private Limited Full timeCustomer Sucess ManagerLocation - Delhi/BangaloreXeno is an AI-driven CRM company for large D2C brands and retailers. We have some of the biggest brands in our portfolio like Tommy Hilfiger, CK, jack & jones, levis, taco bell, barbeque nation etc. Xeno enables large D2C brands & omnichannel retailers to engage their customers across eCommerce & stores. With...
-
Customer Success Manager
7 days ago
Delhi, Delhi, India Plat4mation Full timeCustomer Success ManagerBecome part of our enthusiastic Managed Services team, and get to deliver high quality solutions, contribute to customers' success and the development of our organization. So, do you love to unleash the potential of a talented team by coaching them to be at their best so they can work in a flow state of mind? And are you driven by...