Freshers Job of Masters or postgraduates

3 weeks ago

Gurugram, India Green Publication Services Full time

Profile Summary

The main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of the existing clients and to get more business from them.

Key Roles and Responsibilities

Procuring existing clients through direct contact and word-of-mouth.

Negotiating with clients to secure the most attractive prices.

Conducting quality assurance on all produced documents including research articles, review articles, books, etc.

Keeping the clients updated about the latest services.

Managing a team of representatives offering customer support.

Understanding the customer's problem and troubleshooting it with an optimal and effective solution.

Knowledge and Skills Required

Education: Any graduate or masters

Experience: Fresher or Experience

Knowledge of Research thesis or journals

Excellent communication (written & verbal)

Interpersonal and problem-solving skills

Research and Development skills

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