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Application Engineer

3 months ago

Pune, India Advantech Full time
Advantech is currently looking an experienced

Field Application Engineer

to join our team, you will play an important role to ensure that everyone sells and uses our products correctly. You will provide technical support in pre- and post-sales activities. Both your sales colleagues and customers will rely on you to find the best possible solutions. In addition to your core responsibilities, you will offer various types of technical support, work with demo kits for trade shows, attend customer meetings, and collaborate with product management colleagues. This makes you the technical center of the sales team.

Reporting of the role:This role reports directly to the BG Head.

Working Location:

Advantech Industrial Computing India Pvt. Ltd.,NIBM, Pune. (As of now, the location is NIBM but will be relocated nearby IT industry)

Responsibilities of the role:Work with customers and partners to identify effective solutions for sales opportunities via phone, email, and on-site visits.Be a product and technology expert for Industrial Automation & Industrial IoT products.Collaborate with Sales, Product Management, Technical Support, and partners to advance the sales process and resolve customer issues.Develop and present technical content and training to end customers, partners, and internal teams.Travel 30% of the time across India as required.Gather customer requirements and collaborate with engineering and ecosystem partners on applications development.

What you will need:Bachelor’s degree or above in Electronics/Electrical Engineering or equivalent field.Basic knowledge of PLC, SCADA, and HMI programming.Experience in industrial automation with Controllers, Networking, Remote I/O, SCADA, and HMI.Experience with protocols such as TCP/IP, Modbus RTU/TCP, IEC-60870-5, DNP3, MQTT, etc.Basic knowledge in Embedded C, Linux, etc., will be an added advantage.Basic knowledge of Ethernet & Fiber Optic Networks, Ring Topology.Beneficial to have experience with Wi-Fi and Cellular systems.Basic knowledge of Routing, VPN, and security protocols.Experience with Cloud & IIoT-based products.Knowledge of OEE, EMS, MES, etc., will be an added advantage.Basic troubleshooting knowledge of computers and peripherals.Excellent communication, teamwork, and presentation skills.Fluent in English.Good email writing and reading skills.Solutions-oriented approach to customer applications.Provide internal training, demos, and support.Actively participate in new projects and solutions with your own ideas.Able to adapt to changing workloads with an emphasis on prioritizing.Ability to work as a team.

About AdvantechAdvantech’s corporate vision is to enable an intelligent planet. Advantech is a global leader in the fields of IoT intelligent systems and embedded platforms. To embrace the trends of IoT, big data, and artificial intelligence, Advantech promotes IoT hardware and software solutions with the Edge Intelligence WISE-PaaS core to assist business partners and clients in connecting their industrial chains. Advantech is also working with business partners to co-create business ecosystems that accelerate the goal of industrial intelligence.Discover more about Advantech at Advantech on LinkedIn Advantech on