Head of People Administration HR Shared Services

7 days ago

Hyderabad, India Apex Group Full time

Job Specification:

  • Employee Lifecycle Management (Onboarding, Movers & Leavers)
  • Oversee the delivery of seamless onboarding, internal transfers, and offboarding processes for employees globally.
  • Ensure compliance with company policies, regulatory requirements, and local labour laws across different jurisdictions.
  • Collaborate with HRBPs, Talent Acquisition, IT. And Payroll team to ensure smooth employee transition experience.
  • Monitor, Report key SLAs and KPIs to continuously improve service delivery.
  • Workday Expertise & HR Technology Optimization
  • Act as Workday Expert, ensuring efficient and accurate usage of the system for people administration processes.
  • Partner with HRIS and It teams to enhance system capabilities, drive automation, and troubleshoot issues.
  • Lead Workday enhancement & configurations to improve user experience & process efficiency.
  • Global Team Leadership & Stakeholder Management
  • Manage and develop team across multiple global locations, fostering a high-performance culture.
  • Ensure appropriate resource allocation and workload balancing across regions.
  • Build strong relationship with key stakeholders, including HR, IT, Payroll and Compliance teams.
  • Act as an escalation point for complex HRSS issues and resolve them effectively.
  • Process standardization, efficiency, and automation.
  • Drive process standardization and harmonization across regions to ensure consistency & compliance.
  • Identify opportunities for automation to improve efficiency & reduce manual workload.
  • Lead continuous improvement initiatives leveraging HR technology and AI solutions.
  • Ensure proper documentation of processes, policies, and SOPs.

Skills Required:

  • Proven Experience in HR shared Services, managing onboarding, movers, and leavers processes in a global organization.
  • Experience leading and managing global teams across different time zones and geographies.
  • Strong knowledge of Workday, HR Operations, employment regulations and compliance requirements
  • Ability to drive process transformations, standardization, and automation.
  • Excellent stakeholder management and critical thinking skills in a fast-paced environment
  • Strong data analysis and reporting skill, with experience in using HR metrics to drive decisions.
  • Experience in process improvement methodologies like Kaizen is a plus.
  • 10-15 years of experience as HRSS Leader and/or strong acumen of HR operations service lines.
  • University degree or MBA - HR.
  • Excellent command of written and spoken English.
  • Diligence to ensure tasks are conducted at the highest standards.
  • Highly organised with a can-do attitude.
  • Proficient with MS Office Suite.

What you will get in return:

  • A genuinely unique opportunity to be part of an expanding large global business.
  • Be part of a friendly and hardworking team which takes pride in delivering remarkable results and often get together for social events.
  • Training and development opportunities.

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