Storage Lead
1 month ago
Roles and Responsibilities :
- Planning the Storage, Backup, and Security strategy, including ownership for all data classification and participates in regular Presales activities and support sales team.
- Work together with SDMs, COE Leads, the helpdesk, and other functional groups within organization.
- Lead a team of Storage and backup administrators, providing guidance and mentorship.
- Extensive experience in Storage Consolidation, Backup and Recovery and Disaster Recovery as Track Lead.
- Experienced in maintaining and troubleshooting large mission critical installations.
- In depth experience and understanding of Storage Architecture and SAN/NAS/DAS/iSCSI design especially with large scale implementation experience
- Excellent knowledge on SAN / NAS / FC Switches / Tape Libraries
- Should have strong technical experience/ expertise with applications to integrate with backup software.
- Should be able to architect solutions on above platforms and have strong understanding of all IT security standards and products.
- Set goals, monitor progress, and ensure the team meets the bigger team objectives.
- Collaborates with individuals inside own team and with other global IT teams to complete project work.
- Engages with all levels of management and key stakeholders to develop, implement, and manage support and operational objectives.
- Identify and incorporate future service management needs into a well-considered multi-year roadmap across the support areas.
- Identifies, constructs, and implements plans to remove friction in the day-to-day operation.
- Lead the culture of continuous improvement by identifying projects, initiatives & getting the business or leadership engagement and deliver them.
- Contribute to Operation Reviews of IT services covering Customer Satisfaction, SLA performance, and Operational metrics.
- Producing regular and accurate service management reports and dashboards for the leadership team.
- Strong understanding of ITIL or similar service management process standards along with ticketing tool like ServiceNow, ITSM
- Public cloud (AWS/Azure/GCP), Devops, and scripting knowledge to automate regular and complex activities.
- Storage platforms: NetApp cluster mode, NetApp HCI, HP MSA, EMC Power Vault and Power Store, EMC Unity, EMC Isilon, XtremeIO, Hyperflex, CISCO MDS Switches, Pure Storage, Cloud Storage
- Snapshot and Replication technologies: Snapmirrors/Snapvaults/EMC Checkpoints (mandatory)
- Backup and Recovery platforms: Cohesity Data Protect and Dell EMC Networker (optional)
- Tape libraries from vendors like Oracle and Spectra logic or similar (Optional)
- Disaster Recovery technologies: (Including Storage, Data Base and Server based systems and Disaster Recovery of Backup catalogs)
- Knowledge of storage and backup encryption technologies
- Knowledge on OS (Linux and/or Wintel) with scripting skills (Mandatory) Prospective candidates having following is an added advantage:
- Having excellent interpersonal and leadership skills will be critical for success: success depends on building rapport and credibility with multiple stakeholders across the organization.
- Have a wide degree of creativity and latitude to adjust to rapidly changing plans and circumstances.
- Experience working in a hybrid on-prem and public cloud environment.
- knowledge on Splunk queries and Splunk Dashboards along with Secure Copy, Robocopy (Essential)
- Certifications from major vendors like NetApp, Dell and Cohesity. Experience:
- 14+ years of relevant Storage & Backup technologies.
- Willingness to learn new technologies and processes, and quickly apply them.
- Ability to work seamlessly with both vendors and internal stakeholders.
- Identify and drive efficiency improvement initiatives.
- Ability to escalate critical issues to internal and/or 3rd-parties, as appropriate, and communicate status and resolution to the team.
- Ability to work in a team environment as well as independently while making sound decisions.
- Good knowledge of industry tools
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