Senior Analyst

3 weeks ago

New Delhi, India Oracle Full time
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.
Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree ., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, ., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle)
The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. Education & Experience:
BE, BTech, MCA , CA or equivalent preferred. Other qualifications with adequate experience may be considered.5+ years relevant working experience##Functional/Technical Knowledge & Skills:
Must have good understanding of the following Oracle Cloud Financials version 12+ capabilities:
We are looking for a techno-functional person who has real-time hands-on functional/product and/or technical experience; and/or worked with L3 level support; and/or having equivalent knowledge. We expect candidate to have:
1. Strong Financials business processes knowledge and concepts.
2. Implementation/Support experience on either of the area -
a) HCM - Core HR, Benefits, Absence, T&L, Payroll, Compensation, Talent Mgmt
Candidate must have hands on experience minimum in any of the following 5 modules
3. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud Financials.
4. Technically Strong with Expert Skills in SQL, PLSQL, OTBI/ BIP/FRS reports, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, Payment Integration and Personalization.
5. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud.
6. Strong problem solving skills.
7. Strong Customer interactions and service orientation so you can understand customer’s critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers.
8. Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities.
9. Strong team player so you leverage each other’s strengths. You will be engaged in collaboration with peers within/across the teams often.
10. Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features – and use this learning to deliver value to customers on a daily basis.
11. High flexibility so you remain agile in a fast changing business and organizational environment.
12. Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities.# Personal Attributes:
1. Self driven and result oriented
2. Strong problem solving/analytical skills
3. Strong customer support and relation skills
4. Effective communication (verbal and written)
5. Focus on relationships (internal and external)
6. Strong willingness to learn new things and share them with others
7. Influencing/negotiating
8. Team player
9. Customer focused
10. Confident and decisive
11. Values Expertise (maintaining professional expertise in own discipline)
12. Enthusiasm
13. Flexibility
14. Organizational skills
15. Values and enjoys coaching/knowledge transfer ability
16. Values and enjoys teaching technical courses
Note:
Shift working is mandatory. Candidate should be open to work in evening and night shifts on rotation basis.

  • Research Analyst/Senior Research Analyst

    4 weeks ago

    New Delhi, India India Infrastructure Publishing Private Limited Full time

    Position Summary-Analysts with 1-7 years of experience in research/ consulting, holding a master’s degree. in Economics. Senior Analysts (>5 years relevant experience), who will also be team leaders, must have a proven ability to conceive, develop and execute projects in the infrastructure sectors. All candidates must have a high degree of intellectual...

  • Research Analyst/Senior Research Analyst

    3 weeks ago

    new delhi, India India Infrastructure Publishing Private Limited Full time

    Position Summary -Analysts with 1-7 years of experience in research/ consulting, holding a master’s degree. in Economics. Senior Analysts (>5 years relevant experience), who will also be team leaders, must have a proven ability to conceive, develop and execute projects in the infrastructure sectors. All candidates must have a high degree of intellectual...

  • Senior Analyst

    1 day ago

    New Delhi, India Thought Arbitrage Research Institute Full time

    Job Profile and DescriptionJob title and profile: Senior AnalystThe position is for a Senior Analyst who will be part of the External Ombudsman Team at Thought Arbitrage, assessing ethical business conduct, abuse, fraud and other complaints received through the Vigil Mechanism of various corporate and other clients. Apart from this, the candidate will assist...

  • Senior Analyst

    1 day ago

    new delhi, India Thought Arbitrage Research Institute Full time

    Job Profile and Description Job title and profile: Senior Analyst The position is for a Senior Analyst who will be part of the External Ombudsman Team at Thought Arbitrage, assessing ethical business conduct, abuse, fraud and other complaints received through the Vigil Mechanism of various corporate and other clients. Apart from this, the candidate will...

  • Senior Product Analyst

    4 weeks ago

    new delhi, India Purplle.com Full time

    Senior Product AnalystThe senior product analyst will be responsible for working closely with the product team to define the product roadmap. The responsibilities will be to generate user insights that will help define the product roadmap and estimating impact of features to be rolled out.Responsibilities:Collaborate with the product team to identify and...

  • Senior Business Analyst

    6 days ago

    new delhi, India Vitel Global Full time

    Senior Business Analyst (7+ Years)Location: Begumpet, HyderabadTimings: 12PM-9PM / 2PM-11PMJob Description:Ø Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.Ø Leading ongoing reviews of business processes and developing optimization strategies.Staying up-to-date on the...

  • Senior Analyst

    1 day ago

    delhi, India Thought Arbitrage Research Institute Full time

    Job Profile and DescriptionJob title and profile: Senior AnalystThe position is for a Senior Analyst who will be part of the External Ombudsman Team at Thought Arbitrage, assessing ethical business conduct, abuse, fraud and other complaints received through the Vigil Mechanism of various corporate and other clients.Apart from this, the candidate will assist...

  • Analyst/Senior Analyst

    2 weeks ago

    Delhi, India MetrixLab Full time

    India – Hyderabad | Analyst/Senior AnalystAbout us:MetrixLab is a fast-growing global market research and insights company that’s challenging the status quo of insights. By blending evolving technology with passionate experts, MetrixLab helps global and local brands to drive more impact, and forges partnerships to drive sustainably equitable growth. From...

  • Senior Research Analyst

    4 weeks ago

    New Delhi, India Insight Alpha Full time

    About Insight Alpha:Insight Alpha is a fast-growing India/SE Asia focused organization with a consummate network of Asia’sleading subject matter experts who educate and provide their perspective to decision makers acrossvarious industries through a wide range of consulting methods. IA serves 3000+ client contacts at largeglobal investment firms, top...

  • Senior Research Analyst

    3 weeks ago

    new delhi, India Insight Alpha Full time

    About Insight Alpha:Insight Alpha is a fast-growing India/SE Asia focused organization with a consummate network of Asia’sleading subject matter experts who educate and provide their perspective to decision makers acrossvarious industries through a wide range of consulting methods. IA serves 3000+ client contacts at largeglobal investment firms, top...

  • Senior Analyst

    3 weeks ago

    new delhi, India Arthan Full time

    About the role : We are seeking a dynamic and experienced Senior Analyst to join our team in India. The ideal candidate will have 5-10 years of relevant experience in management consulting/banking/MFIs/NBFCs/Fintechs/research space. The Senior Analyst will be responsible for contributing to the achievement of institutional objectives by delivering...

  • Senior Analyst

    4 weeks ago

    New Delhi, India Arthan Full time

    About the role :We are seeking a dynamic and experienced Senior Analyst to join our team in India. The ideal candidate will have 5-10 years of relevant experience in management consulting/banking/MFIs/NBFCs/Fintechs/research space. The Senior Analyst will be responsible for contributing to the achievement of institutional objectives by delivering exemplary...

  • Senior Product Analyst

    4 weeks ago

    Delhi, India Purplle. com Full time

    Senior Product Analyst The senior product analyst will be responsible for working closely with the product team to define the product roadmap. The responsibilities will be to generate user insights that will help define the product roadmap and estimating impact of features to be rolled out.Responsibilities: Collaborate with the product team to identify and...

  • Senior Business Analyst

    3 weeks ago

    Delhi, India Proven Arabia Full time

    Job DescriptionRole DescriptionThis is a full-time on-site role for a Senior Business Analyst encompassing Management Consulting responsibilities such as analyzing complex business problems, identifying improvement opportunities, and providing strategic recommendations to clients. The experience needed for this role is 3 years or more as a business analyst...

  • Senior Knowledge Analyst

    3 weeks ago

    New Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DOAs a Senior Knowledge Analyst, SKA within BCG Transform - BCG‘s transformation, turnaround and restructuring business, based in India - you will be part of an expanding global team. Your responsibilities include delivering industry and/or functional expertise and insights whilst working together with case and proposal teams to provide...

  • Senior Knowledge Analyst

    3 weeks ago

    New Delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DOAs a Senior Knowledge Analyst, SKA within BCG Transform - BCG‘s transformation, turnaround and restructuring business, based in India - you will be part of an expanding global team. Your responsibilities include delivering industry and/or functional expertise and insights whilst working together with case and proposal teams to provide...

  • Senior Knowledge Analyst

    3 weeks ago

    new delhi, India Boston Consulting Group Full time

    WHAT YOU'LL DO As a Senior Knowledge Analyst, SKA within BCG Transform - BCG‘s transformation, turnaround and restructuring business, based in India - you will be part of an expanding global team. Your responsibilities include delivering industry and/or functional expertise and insights whilst working together with case and proposal teams to provide...

  • Analyst / Senior Analyst

    4 weeks ago

    New Delhi, India Trefis Full time

    JOB DESCRIPTION We are looking for people with solid analytical, writing and communication skills, who are naturally curious and interested in analyzing, understanding companies in depth. Solid fundamental valuation skills acquired in business school, or as a consultant, an investment banking, buy-side/ equity research analyst, are additionally...

  • Analyst / Senior Analyst

    3 weeks ago

    new delhi, India Trefis Full time

    JOB DESCRIPTION We are looking for people with solid analytical, writing and communication skills, who are naturally curious and interested in analyzing, understanding companies in depth. Solid fundamental valuation skills acquired in business school, or as a consultant, an investment banking, buy-side/ equity research analyst, are additionally...

  • Senior Data Analyst

    1 week ago

    delhi, India Moris Media Full time

    Company DescriptionMoris Media is one of the largest and most comprehensive PR & Digital Marketing agencies. With a global presence in over 40 countries, we offer expertise in digital marketing and PR across various industries. Our team of skilled professionals provides tailored strategies and solutions to drive growth and success on digital platforms.Role...