System Engineer L1

3 weeks ago

mumbai, India Foundever Full time
Job Description: Systems Engineer – L1 & L2
Location: Mumbai, India
Department: Technology
Reports To: Manager – GCC
Work from Office
Experience:
L1 - Min 4 to 6 yrs.
L2 - Min 6 to 8 yrs.
Salary:
L1 - Up to 6 LPA
L2 - Up to 10 LPA
Job Requirement:
The Foundever GCC team is responsible for the complete monitoring and lifecycle of entire server infrastructure throughout Foundever. The successful applicant will be joining a team responsible for the management of over 5000 Windows Servers region-wide in an enterprise environment.
The role is split between supporting existing infrastructure and the design / implementation of new infrastructure as driven by both business / IT need and your own identified improvement recommendations.
Nagios is the most powerful and trusted network monitoring software on the market. This is an opportunity to join a passionate and dynamic team, as a Systems Engineer – Systems Engineering ‘GCC’. Foundever is looking for an experienced candidate with a solid grounding in Nagios, BigFix, Windows Server, VMware and Linux infrastructure who can support our existing estate and design new whilst constantly looking forward to emerging technologies and how they could fit into our business.
Responsibilities:
Primarily ensuring the uptime of the environment and responding to incidents / escalations from both business and peers inside agreed service levels
Perform installation, implementation, customization, operation, recovery and performance tuning.
Ability to lead in transitioning the projects on Nagios monitoring tool.
Experience in implementing Nagios core and NagiosXI in different projects along with integration between Nagios and Service Desk tool.
Proficient in the installation and configuration of the NagiosXI monitoring tool.
Enable monitoring for Nagios infrastructure and integrating alerts with ticketing systems to maintain minimal service outages.
Working knowledge of migration from NagiosCore to NagiosXI checks along with upgradation of NagiosXI version to the latest version.
Designs and develops integrated solutions through tools, processes and procedures to facilitate the cost effective delivery of services or fielding of products. Performs testing and integration, maintenance and escalated problem resolution of systems, subsystems and components.
Proactively identify and implement opportunities for improving efficiency and resilience of the estate.
Proactively responding to emerging threats and mitigating vulnerabilities as they are identified.
Responsible for the design, implementation and documentation of new systems in a while respecting compliance requirements such as PCI-DSS
Maintain SLA and keep focus on detecting alerts well in advance to eliminate any production outages
Qualification & Experience target:
At least 6 years working in an enterprise IT environment in a system engineering role
Bachelor’s degree in computer science or any similar qualification.
Abilities:
The ability to design and implement systems solutions with a focus on compatibility, scalability, security, and automation
Able to keep current on industry standards and advancements - Ability to learn and develop skills in new technology as needed
Assist with current and new business development
Datacentre design and management
Understanding of and willingness to adhere to enterprise IT frameworks and procedures, namely ITIL
Strong troubleshooting skills under pressure
Analytical and creative problem-solving skills for design, creation and testing of systems
Communication skills to communicate system proposals to management and customers and provide systems diagnoses and resolution for current systems
Interpersonal skills to interact with customers, senior level personnel, and team members
Organization skills to balance and prioritize work
Leadership skills to assist less experienced personnel
Ability to integrate moderately complex hardware and software systems
Skills:
Active Directory
Nagios
Windows Server
Virtualisation – HyperV, SCVMM, and VMware
PowerShell (Preferably including DSC)
Certificate management & PKI
Git / GitLab / GitLab CI
UCS / Dell / Nutanix / Storage and SANs
Linux – CentOS, Debian
NetBackup
Python Scripting
Experience in the following is also preferential:
Ansible
Container Orchestration
AWS
Hashicorp Consul & Vault

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