Network Engineer L2
6 days ago
About Company:
Team1 Consulting is a leading System Integrator specializing in IT infrastructure, software, cyber security, cloud solutions, and generative AI domains. We deliver cutting-edge IT solutions tailored to drive innovation and accelerate business growth. Our expertise empowers organizations across industries to thrive in the digital era with customized, high-impact solutions that ensure success in an ever-evolving landscape.
Position: L2 Engineer
Qualification- Postgraduate / Graduate / Diploma
No of Position – 10
Location- Thane, Maharashtra
Mandatory Certification
- Valid CCNP/CCNA Routing and Switching or equivalent
- OR any OEM valid professional-level SD-WAN certification
Experience - Minimum 4 years in handling Network Operations Centre (NOC)
Responsibilities
a) Provide 24x7 support at the centralized NOC
b) Monitor alerts from network devices
c) Offer escalation support for L1 engineers and provide input to Level 3 team for consulting, planning, and change management
d) Manage configuration changes based on user requests and resolve assigned tickets/alerts on all network devices
e) Address network issues related to routing, switching, and configurations
f) Manage active LAN network devices at HO/CO/NDR/DC/DR and coordinate with LAN vendors for cabling and new installations
g) Identify and resolve network-related issues such as application performance problems, routing/switching errors, configuration issues, hardware/OS problems, and backup link activation
h) Maintain network asset records and ensure backup availability
i) Coordinate with telecom service providers for:
- Link commissioning, shifting, migration
- Bandwidth upgrades, media changes
- Billing, decommissioning, and other link-related activities
j) Ensure the availability and accuracy of data displayed/reported via display solutions and reports
k) Maintain hardware for all network devices of the
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