Assistant Manager Operations

2 days ago

Delhi, India Wonderchef Home Appliances Pvt Ltd. Full time
About the company: is the leading brand of kitchen appliances and cookware in India. It is a professionally driven organization funded by multiple Private Equity Investors. Chef Sanjeev Kapoor is the brand ambassador and the face of the company. The organization is known for the innovation, quality and design of its products, aggressive marketing and Omni-Channel distribution strategy.

Job Title: Assistant Manager Operations (B2B)

Location: Mumbai

Department: E-commerce

Reports to: Head of E-commerce

Job Summary:

We are seeking a highly motivated and detail-oriented professional to join our E-Commerce team as an Assistant Manager - Operations (B2B). The role requires managing and streamlining B2B operations, ensuring timely delivery of products, maintaining accurate records, and enhancing customer satisfaction. The ideal candidate will have a strong background in operations, a proactive mindset, and experience in handling B2B processes within the E-Commerce domain.

Key Responsibilities:

1. Order Processing & Fulfillment:

- Manage the end-to-end B2B order processing lifecycle, from order receipt to final delivery.- Coordinate with the supply chain, warehouse, and logistics teams to ensure timely order dispatch and delivery.

2.Client Relationship Management:

- Serve as the point of contact for B2B clients, addressing inquiries, resolving issues, and maintaining long-term relationships.- Provide periodic updates to clients regarding order status and deliveries.

3.Inventory Management:

- Work closely with the inventory team to ensure product availability for B2B orders.- Monitor stock levels and coordinate replenishment with the procurement team as needed.

4.Data Analysis & Reporting:

- Analyze operational data to identify bottlenecks and recommend improvements.- Prepare and present regular operational performance reports to management.

5.Process Optimization:

- Continuously evaluate and improve B2B operations processes to enhance efficiency and accuracy.- Implement automation tools or systems wherever applicable to streamline workflows.

6.Compliance & Documentation:

- Ensure adherence to company policies, quality standards, and compliance requirements in all B2B transactions.- Maintain accurate documentation for contracts, invoices, and related operations records.

7.Cross-Functional Coordination:

- Collaborate with the sales, finance, and product teams to align operations with business objectives.- Support the marketing team in planning and executing promotional activities for B2B clients.

Key Skills & Competencies:

- Strong understanding of B2B operations and E-Commerce processes.- Excellent organizational and multitasking abilities.- Proficiency in ERP systems, MS Office (Excel, Word, PowerPoint), and other operational tools.- Strong analytical skills with the ability to interpret data and provide actionable insights.- Exceptional communication and interpersonal skills.- Problem-solving mindset and ability to handle escalations effectively.

Educational Qualifications & Experience:

- Education: Bachelor’s degree in Business Administration, Supply Chain, Operations, or related field. MBA/PGDM is a plus.- Experience: 3-5 years of experience in operations, preferably in a B2B E-Commerce setup or related field.

  • Executive Assistant

    6 months ago

    Delhi, Delhi, India Wing Assistant Full time

    **Executive Assistant (Remote)** Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for an Executive Assistant to start immediately! **Duties and Responsibilities...

  • Personal Assistant

    6 months ago

    Delhi, Delhi, India Wing Assistant Full time

    **Personal Assistant (Remote)** Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for a Personal Assistant to start immediately! **Duties and Responsibilities...

  • Social Media Assistant

    6 months ago

    Delhi, Delhi, India Wing Assistant Full time

    **Social Media Assistant (Remote)** Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for a Social Media Assistant to start immediately! **Duties and...

  • Financial Operations Coordinator

    2 weeks ago

    Delhi, Delhi, India Wing Assistant Full time

    Job Description:We are seeking a highly skilled Financial Operations Coordinator to join our team at Wing Assistant.The successful candidate will be responsible for monitoring contracts and agreements with vendors, consultants, banks, tenants, contractors, municipalities, etc. This will include performing account receivable functions, such as invoicing,...

  • Wing Assistant | Social Media Marketing Specialist | delhi

    3 weeks ago

    delhi, India Wing Assistant Full time

    Company Description Wing provides small businesses, startups, execs, and enterprises with top-tier remote talent for recurring tasks like Social Media Management, Executive Assistance, Data Entry, and Sales Calling. We offer an affordable solution to delegate excess work and focus on growing your business effectively. Role Description This is a full-time...

  • Wing Assistant | Social Media Marketing Specialist | delhi

    3 weeks ago

    delhi, India Wing Assistant Full time

    Company DescriptionWing provides small businesses, startups, execs, and enterprises with top-tier remote talent for recurring tasks like Social Media Management, Executive Assistance, Data Entry, and Sales Calling. We offer an affordable solution to delegate excess work and focus on growing your business effectively.Role DescriptionThis is a full-time remote...

  • Administrative Support Professional

    2 weeks ago

    Delhi, Delhi, India Wing Assistant Full time

    Job SummaryWe are seeking an experienced and highly organized Administrative Support Professional to join our team at Wing Assistant. This role is ideal for individuals who possess excellent communication skills, a strong work ethic, and the ability to prioritize tasks effectively.About UsAt Wing Assistant, we are dedicated to redefining the future of work...

  • High-Level Administrative Professional

    2 weeks ago

    Delhi, Delhi, India Wing Assistant Full time

    About UsAt Wing Assistant, we're on a mission to revolutionize the future of work for companies worldwide. We aim to be the go-to partner for businesses seeking to build world-class teams and automate their operations.

  • Assistant Operations Manager

    2 days ago

    Delhi, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

  • Assistant Operations Manager

    2 days ago

    Delhi, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

  • Assistant Operations Manager

    2 days ago

    Delhi, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

  • Assistant Operations Manager

    2 days ago

    Delhi, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

  • Digital Content Creator

    2 weeks ago

    Delhi, Delhi, India Wing Assistant Full time

    We are Wing Assistant, a company on a mission to redefine the future of work for companies worldwide. We aim to be the one-stop shop for companies looking to build world-class teams and place their operations on autopilot.Job SummaryWe are seeking a highly skilled Digital Content Creator to join our team. As a remote writing specialist, you will be...

  • Digital Marketing Specialist

    4 weeks ago

    Delhi, India Wing Assistant Full time

    Company DescriptionWing Assistant provides businesses of all sizes with access to top remote talent for various tasks such as Social Media Management, Executive Assistance, Data Entry, and Sales Calling. Wing is a reliable and cost-effective partner that allows you to focus on growing your business while handling repetitive tasks efficiently.Role...

  • Digital Marketing Specialist

    4 weeks ago

    delhi, India Wing Assistant Full time

    Company Description Wing Assistant provides businesses of all sizes with access to top remote talent for various tasks such as Social Media Management, Executive Assistance, Data Entry, and Sales Calling. Wing is a reliable and cost-effective partner that allows you to focus on growing your business while handling repetitive tasks efficiently. Role...

  • Digital Marketing Specialist

    4 weeks ago

    delhi, India Wing Assistant Full time

    Company DescriptionWing Assistant provides businesses of all sizes with access to top remote talent for various tasks such as Social Media Management, Executive Assistance, Data Entry, and Sales Calling. Wing is a reliable and cost-effective partner that allows you to focus on growing your business while handling repetitive tasks efficiently.Role...

  • Graphic Designer

    6 months ago

    Delhi, Delhi, India Wing Assistant Full time

    **Graphic Designer (Remote)** Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for a Graphic Designer to start immediately! **Duties and Responsibilities...

  • Assistant General Manager Operations

    2 weeks ago

    Delhi, India GLA University Full time

    Job Title:Assistant General Manager Operations (Computer Engineering & Applications)Reporting to:Dean Computer Engineering & ApplicationsJob Profile:Assistant General Manager Operations holds a senior managerial role that oversees and ensures the smooth and efficient functioning of various operational areas within the university. This role blends management,...

  • Firstsource | Assistant Operations Manager

    1 day ago

    delhi, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

  • Social Media Marketing Specialist

    3 weeks ago

    Delhi, India Wing Assistant Full time

    Company DescriptionWing provides small businesses, startups, execs, and enterprises with top-tier remote talent for recurring tasks like Social Media Management, Executive Assistance, Data Entry, and Sales Calling. We offer an affordable solution to delegate excess work and focus on growing your business effectively.Role DescriptionThis is a full-time remote...