Software Onboarding Specialist
3 weeks ago
SOFTWARE ONBOARDING SPECIALIST
Job Description:
We are seeking a highly motivated and customer-oriented individual to join our team as a Software Onboarding Concierge . As a Software Onboarding Concierge, you will be responsible for ensuring a seamless onboarding experience for our clients, guiding them through the setup process, and addressing any questions or concerns they may have.
Requirements:
- Graduate/H.S. in Arts/Commerce/Science stream.
- Exceptional verbal and written English communication skills.
- Minimum of 1 year experience in outbound U.S. sales/post sales service process.
- Ability to work in U.S. shifts from home.
Responsibilities:
- Conduct onboarding sessions with clients/prospects.
- Provide proactive support to clients throughout the onboarding process.
- Maintain accurate records of client interactions and feedback in the CRM system.
Benefits:
- Fixed salary commensurate with experience and qualifications, plus bonus.
- Job security in a stable and growing company.
Preference will be given to immediate joiners only.
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