Tech Support Specialist
3 weeks ago
– Tech Support Specialist*Experience
– 2-3 years of relevant ExperienceJob Type – Full Time
*Qualification –
1. Education Requirement
– Graduate Degree Holder(Engg/Computer Science Background preferred)2. Core Competencies –
1. Excellent written & verbal English communication skills 2. Excellent troubleshooting skills, search skills, ability to approach problems logically. 3. Production application troubleshooting skills- windows, networking, etc
3.
Other Requirements –
1. Willing to work in a 24×5 environment.(Certification, etc.)
2. Excellent customer services skill.3. Customer service orientation and ability to work in a team.4. Good interpersonal and communication skills. 5. Excellent soft skills, communications skills (voice & email) to handle customers across the globe.6. Good typing skills.
4. Detailed Role & –
1.Ensure on meeting daily KPIs
Responsibilities
2.Receiving and making end-user calls.
(Please include
3. Provide first-level resolutions.
shift
timings &
4.Ticket creation/categorization/ prioritization.
client
incentives
5. Ticket escalation to a respective support group
as
applicable)
We are no longer accepting applications for this ad.
-
Tech Support Specialist
4 weeks ago
Pune, India Radical Technologies Full timeInterested candidates kindly share updated cv by 18th August Job Title – Tech Support Specialist *Experience – 2-3 years of relevant ExperienceJob Type – Full Time *Qualification – 1. Education Requirement – Graduate Degree Holder (Engg/Computer Science Background preferred) 2. Core Competencies – 1. Excellent written & verbal...
-
Tech Support Specialist
4 weeks ago
pune, India Radical Technologies Full timeInterested candidates kindly share updated cv by 18th August Job Title – Tech Support Specialist *Experience – 2-3 years of relevant ExperienceJob Type – Full Time *Qualification – 1. Education Requirement – Graduate Degree Holder (Engg/Computer Science Background preferred) 2. Core Competencies – 1. Excellent written & verbal...
-
Tech Delivery Specialist
3 weeks ago
Pune, India NielsenIQ Full timeJob DescriptionTech Delivery Specialist-SAP FICOPune/ChennaiREFID979979As a SAP FICO Tech Delivery specialist, you will be part of a team of smart, highly skilled technologists who are passionate about learning and proto-typing cutting-edge technologies. Our team is co-located and agile, with central technology hubs in Chicago, Madrid, Toronto, Pune and...
-
Technical Support Specialist
4 weeks ago
Pune, India Contextine Software Pvt. Ltd. Full timeTechnical Support SpecialistExperience level: 1-3 yearsIn this role, your eye for detail will ensure that all of our customers are set up with the properconfigurations and network adaptations. We’re searching for folks who like to be hands-on and dive into technical support and configuration Management. This position is more of a tech support along with QA...
-
Technical Support Specialist
4 weeks ago
Pune, India Contextine Software Pvt. Ltd. Full timeTechnical Support SpecialistExperience level: 1-3 yearsIn this role, your eye for detail will ensure that all of our customers are set up with the properconfigurations and network adaptations. We’re searching for folks who like to be hands-on and dive into technical support and configuration Management. This position is more of a tech support along with QA...
-
Technical Support Specialist
4 weeks ago
pune, India Contextine Software Pvt. Ltd. Full timeTechnical Support Specialist Experience level: 1-3 years In this role, your eye for detail will ensure that all of our customers are set up with the proper configurations and network adaptations. We’re searching for folks who like to be hands-on and dive into technical support and configuration Management. This position is more of a tech support along...
-
Tech Delivery Specialist
4 weeks ago
Pune, India NielsenIQ Full timeJob Description Tech Delivery Specialist-SAP FICO Pune/Chennai REFID979979 As a SAP FICO Tech Delivery specialist, you will be part of a team of smart, highly skilled technologists who are passionate about learning and proto-typing cutting-edge technologies. Our team is co-located and agile, with central technology hubs in Chicago, Madrid,...
-
Tech Delivery Specialist
4 weeks ago
pune, India NielsenIQ Full timeJob Description Tech Delivery Specialist-SAP FICO Pune/ChennaiREFID979979 As a SAP FICO Tech Delivery specialist, you will be part of a team of smart, highly skilled technologists who are passionate about learning and proto-typing cutting-edge technologies. Our team is co-located and agile, with central technology hubs in Chicago, Madrid,...
-
Senior Tech Delivery Specialist
3 weeks ago
Pune, India NielsenIQ Full timeJob Description Sr Tech Delivery Specialist-SAP SD REFID137194 Chennai/Pune Monitor Incidents/ service request on a daily basis and ensure that resolution is within the agreed SLAs. Configure the system for any new business requirements or change in the existing processes! Prepare functional specifications for the ABAP team for any change in the...
-
Customer Support
4 weeks ago
Pune, India Tech Mahindra Full timeCustomer Support **(VOICE)** for leading telecom client **(based out of UK and AUS)** **Location - Tech Mahindra, Yerwada, Pune** **Must Have - Excellent communication skills // Min 6 months int. BPO experience** **Shift timing -** 24/7 environment (as per time zone of respective geography) **CTC offered**: - hike basis your last drawn salary +...
-
Customer Service Executive
3 weeks ago
Pune, India Tech Mahindra Full timeJob Requirements Job Title: Customer Service ExecutiveCompany Name: Tech MahindraLocation: PuneSalary: Competitive salary range per annumQualification:High school diploma or equivalent0 - 5 years of customer service experienceJob Description:Join the Tech Mahindra team as a Customer Service Executive in Kolkata, West Bengal, and play a crucial role in our...
-
Technical Support Specialist
4 weeks ago
Pune, India Contextine Software Pvt. Ltd. Full timeTechnical Support SpecialistExperience level:1-3 yearsIn this role, your eye for detail will ensure that all of our customers are set up with the properconfigurations and network adaptations. We’re searching for folks who like to be hands-on and dive into technical support and configuration Management.This position is more of a tech support along with QA...
-
Product Support Specialist
2 weeks ago
Pune, Maharashtra, India Cornerstone OnDemand Full timeThe Product Specialist is part of the Global Customer Support Team, responsible for providing Level 1 support to clients on the Cornerstone OnDemand (CSOD) Talent Management Suite. Product Specialists work via telephone and electronic communication with clients to acknowledge, analyze, and resolve complex application software related questions and issues...
-
Technical Support Lead
3 weeks ago
Pune, India LotusFlare, Inc. Full timeResponsibilities: Lead and manage the technical support team, providing guidance, coaching, and mentorship to fellow tech support specialists. Oversee the day-to-day operations of the support team, ensuring that service levels and response times are met. Handle escalated customer issues ensuring timely resolution. Collaborate with cross-functional teams,...
-
Tech Support
2 weeks ago
Pune, India timesjobs Full timeUS based IT company is hiring for people with experience in US Technical Process, for their Pune office. This company provides innovative and sustainable lighting solutionsResponsibility:Provide Voice-based and chat/email based support to customers in US, Europe & AsiaTroubleshoot technical issues related to Product installation and use.Attend to voice calls...
-
Tech Support
2 weeks ago
Pune, Maharashtra, India timesjobs Full timeUS based IT company is hiring for people with experience in US Technical Process, for their Pune office. This company provides innovative and sustainable lighting solutionsResponsibility:Provide Voice-based and chat/email based support to customers in US, Europe & AsiaTroubleshoot technical issues related to Product installation and use.Attend to voice calls...
-
Senior Tech Delivery Specialist
1 week ago
Pune, India NielsenIQ Full timeJob Description Senior Tech Delivery Specialist - SAP HFM & OneStream Pune, India Our NielsenIQ Enterprise IT team ensures the strategy, design, delivery, deployment, maintenance, and support of our corporate technologies are best-in-class. More than 38,000 global employees rely on our team to support the systems and tools integral to...
-
Principal Tech Delivery Specialist
2 days ago
pune, India NielsenIQ Full timeJob DescriptionPrincipal Tech Delivery Specialist - OneStream Pune, India Our NielsenIQ Enterprise IT team ensures the strategy, design, delivery, deployment, maintenance, and support of our corporate technologies are best-in-class. More than 38,000 global employees rely on our team to support the systems and tools integral to NielsenIQ’s success. We...
-
Chat Support Executive
4 weeks ago
Pune, India Tech Mahindra Full time**Tech Mahindra is Hiring for Associate/Senior Chat Support Executive** 1) Grad/Undergrad with minimum 6 month of experience in chat process in previous role/s 2) An advisor will be responsible for handling inbound customer queries (inc. billing, rate plans, service activations and changes, credits and adjustments, technical troubleshooting and complaints)...
-
Ops Support Specialist
2 hours ago
pune, India Citi Full timeThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...