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Platform Monitoring Engineer
4 weeks ago
Responsibilities :
- Member of MCO's Platform Monitoring team
- Responsible for actively monitoring MCO's SaaS infrastructure, site reliability and its efficient operation on a 5x24 basis.
- Configuring, tuning, and managing MCO's application and infrastructure monitoring and observability tools (Datadog)
- Design and implement monitoring solutions using Datadog to track the health, performance, and availability of our platform and services.
- Implement monitoring of infrastructure, Database & applications using Datadog
- Configure and customize Datadog monitoring Agents, dashboards, alerts, and integrations based on the specific needs of the platform.
- Collaborate with cross-functional teams to gather monitoring requirements and implement best practices for monitoring.
- Analyse monitoring data and provide insights to improve the performance and reliability of the platform.
- Troubleshoot and resolve Datadog monitoring-related issues in a timely manner.
- Stay updated on the latest developments in monitoring technologies and best practices and
incorporate them into our monitoring strategy.
- Real-time and regular reporting on system performance
- Individual contribution to establish the Platform Monitoring team as a high performing group.
- Experience with Yaml & Linux is a plus.
Experience and Skills Required :
- Experience of any or all the following will be beneficial.
- 5-8 years' experience in IT operations and Monitoring tools with 24/7 high availability
- Strong experience with platform monitoring tools, particularly Datadog (1-2 Years)
- Proficiency in configuring and customizing Datadog monitoring, dashboards, alerts, and integrations.
- Solid understanding of monitoring concepts and best practices.
- People and communication skills to identify and highlight potential incidents.
- Working with multiple teams and systems to analyse incidents and helping find solutions.
- Experience with monitoring tools such as AppDynamics, Dynatrace or New Relic will be added advantage.
- Working knowledge of cloud hosting on Oracle Cloud Infrastructure (OCI)
- Linux (RedHat / Oracle), Apache, JBoss EAP
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