Telemarketing Manager

Position: Manager – Tele-CallingLocation: MNRU – Y Junction OfficeQualification: PostgraduateExperience: Minimum 10 yearsEmployment Type: Full-timeJob SummaryMNRU is seeking a highly skilled Manager – Tele-Calling to lead and oversee tele-calling operations for student outreach, admissions support, and marketing campaigns. The role requires excellent communication, team leadership, and proven experience in managing large-scale tele-calling activities in reputed universities or organizations.Key ResponsibilitiesManage and supervise tele-calling teams for admissions and marketing campaigns.Develop scripts and communication strategies for effective student engagement.Monitor daily call performance and ensure targets are achieved.Train and mentor tele-calling executives to improve conversion rates.Coordinate with admissions and marketing teams to align tele-calling with institutional goals.Track, analyze, and report tele-calling performance metrics.Key SkillsStrong communication and interpersonal skills.Leadership and team management capabilities.Ability to handle high-volume calling operations.Proficiency in CRM tools and call monitoring systems.Preferred SkillsExperience in the education sector, especially universities or reputed organizations.Knowledge of admission processes and student engagement strategies.Strong problem-solving and motivational abilities.QualificationsPostgraduate degree in Management, Marketing, or a related field.Minimum 10 years of experience in tele-calling marketing and team management