Current jobs related to Salesforce Business Analyst - Jaipur - Softshala Technologies
-
Salesforce CX Business Analyst
3 weeks ago
Jaipur, India Closeloop Technologies Full timeJob Title: Salesforce CX Business Analyst (2–4 Years | Remote | Contract/Full-Time)Role Overview We are looking for a Salesforce CX Business Analyst to join our digital transformation team. You will work on Service Cloud, Experience Cloud, and Omnichannel solutions to improve customer experience, automate workflows, and streamline business processes. This...
-
Salesforce CX Business Analyst
2 weeks ago
Jaipur, India Closeloop Technologies Full timeJob Title: Salesforce CX Business Analyst (2–4 Years | Remote | Contract/Full-Time)Role Overview We are looking for a Salesforce CX Business Analyst to join our digital transformation team. You will work on Service Cloud, Experience Cloud, and Omnichannel solutions to improve customer experience, automate workflows, and streamline business processes. This...
-
Salesforce CX Business Analyst
4 weeks ago
Jaipur, India Closeloop Technologies Full timeJob Title: Salesforce CX Business Analyst (2–4 Years | Remote | Contract/Full-Time)Role Overview We are looking for a Salesforce CX Business Analyst to join our digital transformation team. You will work on Service Cloud, Experience Cloud, and Omnichannel solutions to improve customer experience, automate workflows, and streamline business processes....
-
Salesforce CX Business Analyst
4 weeks ago
Jaipur, India Closeloop Technologies Full timeJob Title: Salesforce CX Business Analyst (2–4 Years | Remote | Contract/Full-Time)Role Overview We are looking for a Salesforce CX Business Analyst to join our digital transformation team. You will work on Service Cloud, Experience Cloud, and Omnichannel solutions to improve customer experience, automate workflows, and streamline business processes. This...
-
Salesforce CX Business Analyst
4 weeks ago
Jaipur, India Closeloop Technologies Full timeJob Title: Salesforce CX Business Analyst (2–4 Years | Remote | Contract/Full-Time) Role Overview We are looking for a Salesforce CX Business Analyst to join our digital transformation team. You will work on Service Cloud, Experience Cloud, and Omnichannel solutions to improve customer experience, automate workflows, and streamline business processes....
-
Salesforce CX Business Analyst
4 weeks ago
Jaipur, India Closeloop Technologies Full timeJob Title: Salesforce CX Business Analyst (2–4 Years | Remote | Contract/Full-Time)Role Overview We are looking for a Salesforce CX Business Analyst to join our digital transformation team. You will work on Service Cloud, Experience Cloud, and Omnichannel solutions to improve customer experience, automate workflows, and streamline business processes. This...
-
Salesforce CX Business Analyst
4 weeks ago
Jaipur, India Closeloop Technologies Full timeJob Title: Salesforce CX Business Analyst (2–4 Years | Remote | Contract/Full-Time)Role Overview We are looking for a Salesforce CX Business Analyst to join our digital transformation team. You will work on Service Cloud, Experience Cloud, and Omnichannel solutions to improve customer experience, automate workflows, and streamline business processes. This...
-
Salesforce CX Business Analyst
2 weeks ago
Jaipur, India Closeloop Technologies Full timeJob Title: Salesforce CX Business Analyst (2–4 Years | Remote | Contract/Full-Time) Role Overview We are looking for a Salesforce CX Business Analyst to join our digital transformation team. You will work on Service Cloud, Experience Cloud, and Omnichannel solutions to improve customer experience, automate workflows, and streamline business processes....
-
Salesforce Business Analyst
2 days ago
Jaipur, Rajasthan, India ValueOptim Full time ₹ 9,00,000 - ₹ 12,00,000 per yearSalesforce Business AnalystExperience Level: 3–6 yearsStaffing Type: Full-Time or Contract (Remote/Hybrid)Job Description: Join our India-based Salesforce team to serve as a liaison between Indian and global business units. You will lead requirement workshops, define functional specs, and collaborate with global teams.Responsibilities:Gather business...
-
Jaipur, India Closeloop Technologies Full timeJob Title: Salesforce CX Business Analyst (2–4 Years | Remote | Contract/Full-Time) Role Overview We are looking for a Salesforce CX Business Analyst to join our digital transformation team. You will work on Service Cloud, Experience Cloud, and Omnichannel solutions to improve customer experience, automate workflows, and streamline business processes....
Salesforce Business Analyst
4 weeks ago
Job Description: Salesforce Business Analyst
Experience: 45 Years
Location: Remote
Employment Type: Contract
About the Role
We are seeking a skilled Salesforce Business Analyst with 4–5 years of professional experience, including strong expertise in gathering business requirements and translating them into Salesforce solutions. The candidate should have a solid understanding of Salesforce Clouds (Sales, Service, Experience, etc.), business processes, and CRM best practices.
Key Responsibilities
- Act as the liaison between business stakeholders and technical teams to ensure Salesforce solutions meet business needs.
- Gather, analyze, and document functional and technical requirements for Salesforce implementations.
- Translate business needs into user stories, acceptance criteria, and process flows.
- Collaborate with Salesforce architects, developers, and admins to design scalable solutions.
- Conduct gap analysis to identify opportunities for process improvements using Salesforce capabilities.
- Support Salesforce configurations including Flows, Reports, Dashboards, and Security settings.
- Coordinate and conduct UAT sessions, end-user training, and adoption workshops.
- Create and maintain detailed documentation (BRDs, FRDs, process maps, user guides).
- Work in Agile/Scrum methodology, participating in sprint planning, standups, and retrospectives.
- Ensure data quality, integrity, and compliance with organizational and industry standards.
Required Skills & Qualifications
- Bachelor's/Master's degree in Business, IT, or related field.
- 4–5 years of Business Analyst experience, with at least 2–3 years on Salesforce projects.
- Strong understanding of Salesforce Sales Cloud, Service Cloud, and Experience Cloud.
- Proficiency in preparing process flows, wireframes, and user journey maps.
- Experience in writing user stories, acceptance criteria, and test cases.
- Hands-on knowledge of Salesforce configuration (reports, dashboards, flows).
- Excellent communication, documentation, and stakeholder management skills.
- Salesforce Administrator or Business Analyst Certification preferred.
Good to Have
- Exposure to CPQ, Marketing Cloud, or Health Cloud.
- Experience working with integration projects (MuleSoft, APIs).
- Knowledge of JIRA, Confluence, and Agile tools.
