IT Infrastructure Support Specialist

3 weeks ago

Mumbai, India SIG Full time
Overview

Susquehanna International Group (SIG) is one of the largest proprietary trading firms in the world. We trade our own capital at our own risk, and are experts in trading essentially all listed financial products and asset classes. For over 36 years, SIG has been benefitting financial markets by providing liquidity and ensuring competitive prices for buyers and sellers. We handle millions of trading transactions around the world every day. We achieve this through building some of the most powerful trading technology in the financial industry. Beyond trading, SIG is also active in global private equity, institutional brokerage, sports analytics, and structured capital.Today, we have over 2,700+ employees in more than 15 global locations. As part of our expansion plans in APAC, SIG is setting up a new office in Mumbai.About our Technology teamSIG’s technology team build some of the most powerful trading systems in the financial industry. This includes large scale computations, real-time systems, high performance computing and petabytes of data. By integrating sophisticated coding techniques with innovative engineering ideas, we design and optimise systems that can process massive amounts of data while still ensuring high performance and stability. Working with traders and quantitative researchers, our systems engineers, network architects, technical analysts and software developers create industry-leading technical solutions.

As an IT Infrastructure Support Specialist, you will use your knowledge of the corporate IT environment to provide a high level of support and customer service to our Mumbai office. You will work with your colleagues both local and international to deliver projects and solutions within the APAC region.

In this role, you will be exposed to a wide range of technologies from desktops and networks. You will need to be able to work with specialist engineers to assist in implementation, maintenance and support of all aspects of our IT infrastructure.This role offers the opportunity to work in a rewarding environment for a trading firm that values technology and would suit an individual that enjoys delivering solutions and providing a high level of support.

What we're looking for5+ years of experience in supporting office technologies (eg Desktops, MS Windows, Phones etc)Ability to self-motivate, identify issues and drive resolutions involving multiple teamsExcellent communication and collaboration skillsGreat troubleshooting ability and logical thinkingKnowledge of the following technologies:o Microsoft Windows (7 & 10)o Microsoft Active Directoryo DNS, DHCP, SCCMo MS Office Suiteso Basic understanding of network concepts (routing/VLAN's/Firewalls/etc.)Experience with Data Centre environments (racking and cabling) is an advantageSome experience with networking, trading room environments and trading applications (Bloomberg, etc) would be an advantage.Equal Opportunity StatementWe encourage applications from candidates from all backgrounds, and we welcome requests for reasonable adjustments during the recruitment process to ensure that you can best demonstrate your abilities.

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