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Senior Analyst

4 months ago

bangalore, India Northern Trust Full time
Senior Analyst, Fund Shared Services Team, Transfer Agency
Founded in Chicago in 1889, Northern Trust is one of the world’s leading financial institutions. We specialize in providing asset servicing solutions and asset management to both institutional and personal clients. The delivery of products and services to this client base is supported through a network of offices around the globe.
DEPARTMENT
Transfer Agency department is responsible for several functions, including, but not limited to, Dealing, Registration, Settlement, Reconciliations, Distributions, management accounting and client reporting & New Business
ROLE
Reporting to the Team Leader, India Fund Shared Services, you will be responsible for setting up and maintenance of Funds and Share Classes for all New and Existing Clients in Ireland Transfer Agency, Also, ensuring that they are completed within service level and to the highest of standards.
The department provides a third party fund administration service to numerous fund management companies covering the full range of shareholder servicing functions including New Business, dealing, registration, settlements, distributions, commissions and statements.
JOB TITLE
Senior Analyst
REPORTNG MANAGER
Team Leader
PRINCIPAL RESPONSIBILITIES
• To support BAU fund static data work as part of BAU and ensure all deliverables are met
• All fund setups are completed in full and evidenced by completing a checklist.
• Proactively keep Team Leader up to date on queries / tasks that may require additional time to resolve
• Analyze procedures and processes to identify gaps
• Carry out quality checks and provide help and support to team members as required and in line with the quality function findings
• To work closely with the Technical Coordinator and Team Leader to review the process for gaps if any and suggest improvements.
• Provide assistance and coaching to new members of the team. Act as a point of reference for their queries
• Fulfil additional, relevant, tasks appropriate to the role and business requirements
• Be flexible in supporting client needs during peak activity or to resolve urgent queries
• Manage review queues and mailboxes and ensure that questions and/or escalated issues are addressed promptly ensuring that any outstanding issues are followed through to resolution.
• Detail understanding of end to end process and strive to develop into a Subject Matter Expert.
• Work independently and proactively to resolve any potential issues.
• Ensure proper preventative and detective controls are in place for the TA functions you are responsible for.
• Identify trends, concerns and root cause of errors and recommends additional controls to improve quality/timelines.
• Foster & promote commitment to a strong risk management culture in TA.
• Mentor junior partners and drive their productivity and accuracy as per set benchmark
• Represent the area in relation to System enhancement/ change projects
• Maintain a high degree of professionalism at all times.
ACCOUNTABILITIES
Employees are required to comply with the regulatory regime in which Northern Trust operates as appropriate to the above role.
Employees are expected to exercise due care and diligence whilst ensuring that the areas the incumbent is supporting are organized and controlled.
Employees are required to observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of their duties.
SKILLS / EXPERIENCE
§ Demonstrate good understanding of the Mutual Fund Industry and the different Funds in the EMEA market
§ Demonstrate a good understanding of Transfer Agency line of business and it’s upstream downstream activities.
§ Working knowledge of Multifonds is desirable
§ Knowledge of QIAIF,RIAIF,CCF,UCITS,ICAV & Property Funds is key
§ Proficiency in MS Excel.
§ Excellence in execution and keen eye for detail.
§ Strong ability and keen interest to analyze and interpret data linkages.
§ Ability to build very good relationship across locations and functions.
§ Quick learner and ability to work independently with minimal supervision
§ Understanding own limitations
§ Effective Communication and presentation skills
§ To embrace change and proactively address issues through appropriate escalations
§ Flexible, adaptable and willingness to learn
CORE COMPETENCIES
• Interpersonal (relationship building, respectful, problem solving and understanding)
• Communication (listening skills, oral communication skills, information sharing and written communication skills)
• Self-management (adaptability, integrity, learning and trust builder)
• Motivation (closure and result seeking) - Partners should be self-motivated and demonstrate enthusiasm, as they will be required to manage and see to completion tasks proactively.
• Thinking (decision making, idea generation, inclusion and problem solving)
• Organisational Knowledge (current knowledge, knowledge and understanding)
• Client Service and Quality (quality, relationship building and client satisfaction)
• Administration (coordination, execution, planning and time management)
• Leadership (direction, idea generation, knowledge sharing and team recognition)
• Adaptable/Flexible: This team is new to TA and these traits are important to its success. There is a requirement to operate on “day 1” procedures which are subject to change as the process evolves. Partners must demonstrate adaptability and flexibility in these situations.
• Accountability: The tenet of accountability is vital to implement and to maintain high standards. Partners should strive towards this not only for themselves but for the team itself.
• Self-Confidence: This role requires a self-assured partner, confident in their TA knowledge but also in their own ability to perform.
• Strong Work Ethic- Partners should be willing to set goals for themselves and consistently indicate a willingness to improve.
RELATIONSHIPS
INTERNAL KEY STAKEHOLDERS
- Team Leaders ,Partners
- Management Team
- Cross Functional Teams in India
- Internal Clients
- Ireland Fund Shared Services Team
- Ireland New Business Oversight Team
- New Business Consultants
EXTERNAL KEY STAKEHOLDERS
- Regulators
- External Clients
- External Advisors
- External Banking Partners
- External Auditors / Trustees and Compliance
- Shareholders