Server & Storage Support Engineer

4 weeks ago

NCR, India wits inovation lab Full time

Role Objective:
Ensure effective operation, maintenance, and monitoring of the organisations server and storage infrastructure to deliver high availability and reliable performance.

Key Responsibilities:
Manage and maintain physical servers including OS installation, patching, and performance tuning.
Administer VMware environments (vSphere/ESXi), including provisioning VMs, snapshot management, backup verification, and migration.
Ensure backup completion and disaster recovery readiness, including participation in DR drills.
Monitor and manage SAN/NAS storage infrastructure (e.g., QSAN), ensuring proper allocation, redundancy, and zoning.
Implement and test storage replication and protection mechanisms.
Act as Level-2 escalation for incidents impacting servers/storage.
Document infrastructure changes, maintain server inventory, and update system configurations.

Desired Profile:
Graduate in IT/Computer Science or equivalent.
46 years of experience in server and storage administration.
Strong knowledge of VMware, Windows/Linux server administration.
Hands-on experience with SAN/NAS platforms (QSAN or equivalent).
Familiarity with backup solutions and DR frameworks.
Ability to troubleshoot escalated technical issues and perform root cause analysis.

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