Director of Banquets

1 month ago


india Marriott International Full time

JOB SUMMARY

Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during events by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Banquet Operations

• Projects supply needs for the department, (., china, glass, silver, buffet presentations, props).

• Applies knowledge of all laws, as they relate to an event.

• Uses banquet beverage “Use” records to control liquor costs and manage the banquet beverage perpetual inventory.

• Ensures accurate customer billing for banquet events.

• Ensures coordination and execution throughout the event.

• Attends pre-conference meetings to ensure specifications of the group event are well executed.

• Ensures function space and corresponding heart of the house areas are cleaned and maintained.

• Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.

Leading Banquet Team

• Attends and participates in all pertinent meetings.

• Leads shifts and actively participates in the servicing of events.

• Leads discussions to review scheduled events and proactively avoid service challenges and failures.

• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Managing Profitability

• Assists team in developing lasting relationships with groups to retain business and increase growth.

• Manages department controllable expenses to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Anticipates guests' needs and responds promptly.

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Handles guest problems and complaints.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Empowers employees to provide excellent customer service.

• Strives to improve service performance.

Conducting Human Resources Activities

• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

• Interviews and hires employees with the appropriate skills to meet the business needs of the operation.

• Ensures property policies are administered fairly and consistently.

• Monitors and manages the payroll function.

• Schedules banquet service staff to forecast and service standards, while maximizing profits.

• Ensures employees are treated fairly and equitably.

• Effectively schedules to business demands and for tracking of employee time and attendance.

• Celebrates successes and publicly recognizes the contributions of team members.

• Strives to improve employee retention.

• Ensures employees receive on-going training to understand guest expectations.

• Sets goals and delegates tasks to improve departmental performance.

• Provides additional training to employees of other departments when additional assistance is needed for larger functions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


  • Director of Banquets

    2 weeks ago


    India Marriott International Full time

    JOB SUMMARY Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during events by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise...

  • Banquet Manager

    2 months ago


    india Accor Full time

    Company DescriptionJob Description We are home to events that matter! As a Banquet Manager, you will be working closely with our Director of Banquets to lead and supervise the Banquet team to ensure the flawless execution of our events. Fairmont Kea Lani provides an incredible setting for memorable meetings, incentive trips and social events for and your...

  • Hotel Banquet Manager

    2 weeks ago


    India Hospitality Spotlight Full time

    Job Description Hospitality Spotlight is looking for a Hotel Banquet Manager for a luxury hotel in southern California.The Work: Leads by example at all levels of execution Manage banquets from beginning to end of an upscale, full-service property Hire, train, manage, and schedule banquet team members Work with F&B Director, Catering Manager and other...

  • Hotel Banquet Manager

    2 months ago


    india Hospitality Spotlight Full time

    Job Description Hospitality Spotlight is looking for a Hotel Banquet Manager for a luxury hotel in southern California.The Work:Leads by example at all levels of execution Manage banquets from beginning to end of an upscale, full-service property Hire, train, manage, and schedule banquet team members  Work with F&B Director, Catering Manager and other...


  • india SMA - Strategic Management Alliance Full time

    Job Title: Director F&B Location: New Delhi Salary Band : around 18L Company Description: Our Client is a New Delhi based Five Star Hotel with 100 keys affiliated to an International Brand ; Owned by a Hospitality Group with a growing portfolio of Hotels, and committed to delivering exceptional Guest Experiences . We are now seeking an innovative and...

  • Director of Sales

    1 month ago


    india The Indian Hotels Company Limited Full time

    Job Responsibilities Functions as the strategic business leader of the hotels' Sales and Marketing Operations. Director of Sales and Marketing is responsible for development of the annual sales & marketing budget, revenue forecasting, managing the implementation of the hotel’s sales and marketing strategies and achieving budgeted top line revenue...

  • Executive & Sous Chef

    2 weeks ago


    India Sterling Holiday Resorts Full time

    **JOB DESCRIPTION**: **Place of Work**: Food and Beverage **Scope and General Purpose of Job**: Functions as the Production Manager for the Food and Beverage operations, ensuring that all the outlets and banquets operate successfully, in accordance with the standard of the hotel, and are individually profitable **Responsible to**: General...


  • india GENESIS Executive Search Full time

    Job Description One of the largest and over 2 decade-old hospitality groups having close to 1000 rooms, multiple banqueting halls, recreation centres, long stay apartments and located in the heart of Dubai is currently expanding and recruiting the below staff across almost all departments. Prior experience in other hotels like Millennium Place, Rotana,...


  • india GENESIS Executive Search Full time

    Job Description One of the largest and over 2 decade-old hospitality groups having close to 1000 rooms, multiple banqueting halls, recreation centres, long stay apartments and located in the heart of Dubai is currently expanding and recruiting the below staff across almost all departments. Prior experience in other hotels like Millennium Place, Rotana,...


  • India Holiday Inn Full time

    **Duties **and responsibilities - Update pricing for both Micros and Materials Control - Prepare and distribute monthly Costing report of food and beverage as directed. - Manage and complete monthly stock-takes for Food & Beverage departments as required. - Assist and guide all departments to be cost effective in purchasing to ensure profit margins are...

  • Executive & Sous Chef

    2 weeks ago


    India Sterling Holiday Resorts Full time

    JOB DESCRIPTION:Place of Work:Food and BeverageScope and General Purpose of Job:Functions as the Production Manager for the Food and Beverage operations, ensuring that all the outlets and banquets operate successfully, in accordance with the standard of the hotel, and are individually profitableResponsible to:General ManagerResponsible for:Executive Sous...

  • Director Events

    4 weeks ago


    india Marriott International Full time

    JOB SUMMARY The position assists in the execution of all property events with a seamless turnover from sales to operations and back to sales. Ensures the team meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing event revenues and maximizes the financial performance of the department. Assists in the development...

  • Director Events

    2 weeks ago


    India Marriott International Full time

    JOB SUMMARY The position assists in the execution of all property events with a seamless turnover from sales to operations and back to sales. Ensures the team meets the brand's target customer needs, ensures employee satisfaction, focuses on growing event revenues and maximizes the financial performance of the department. Assists in the development and...


  • India Holiday Inn Full time

    Duties and responsibilities Update pricing for both Micros and Materials Control Prepare and distribute monthly Costing report of food and beverage as directed. Manage and complete monthly stocktakes for Food & Beverage departments as required. Assist and guide all departments to be cost effective in purchasing to ensure profit margins are achieved. Ensure...

  • Duty Manager

    2 days ago


    india PAL Heights Group of Hotels Full time

    Company Description The PAL Heights Group of Hotels, located in Bhubaneswar, believes in forming lifelong friendships with their guests. With two luxury hotels in the city - Pal Heights in the city center and Pal Heights Mantra on the way to Cuttack - the group offers exceptional service and excellent amenities. Pal Heights, a 4-star hotel located beside a...


  • india Indian School of Business Full time

    Job Purpose - Design and implement innovative, high-impact curricular and co-curricular experiential learning (EL) opportunities for students that foster a positive student experience and career development, while advancing learning outcomes for courses across various disciplines in the PGP suite of programs. Job Outline - EL, a critical component of the...


  • india Indian School of Business Full time

    Job Purpose - The candidate will act as the “launch product director” of the PGP Pre Experience program (under development) and ensure integration of the new program and its systems into the current program office. To do so, the incumbent will work with Deputy Dean - Programs and faculty taskforce (admission, curriculum, and placements) to define and...

  • Associate Director

    1 month ago


    india Indian School of Business Full time

    Job Purpose - Handling of Statutory compliances, both direct and indirect taxes, Banking, Secretarial Compliances, Trust Accounts and Associate Companies -Compliance and Accounts etc., Job Purpose - At ISB, Finance plays a key role in controlling and managing the financials of the institute. The department also handles all the legal matters as well as all...

  • Assistant Manager

    3 weeks ago


    india AccorHotel Full time

    Job DescriptionWhat you will be doing: Reporting to the Director of Sales and Marketing, looking for someone who builds business by identifying and prospecting the opportunities; and maintaining relationships with clients. Fill the sales funnel with leads and identify them with solid business cases. Prospects and evaluates the business in the market to...

  • Assistant Manager

    2 months ago


    india Accor Full time

    Company Description "Why work for Accor? Job Description What you will be doing: Reporting to the Director of Sales and Marketing, looking for someone who builds business by identifying and prospecting the opportunities; and maintaining relationships with clients. Fill the sales funnel with leads and identify them with solid business cases. Prospects...