Delmia Support Engineer || Bangalore

4 weeks ago

Bangalore, India AceStack Full time

Job Title: Delmia Support Engineer

Location: Bangalore - Onsite

6 Months Contract (Possible Extension)

Experience Level: 4+ Years

Job Summary:

We are seeking a skilled and proactive Delmia Support Engineer to join our Virtual Manufacturing team. The ideal candidate should have hands-on experience with Dassault Systèmes' 3DEXPERIENCE platform, particularly in supporting and customizing DELMIA , CATIA , and related PLM tools. This role involves providing technical support, managing deployments, developing customizations, maintaining infrastructure and ensuring seamless integration of digital manufacturing solutions across the enterprise.

Key Responsibilities:

  • Provide L1/L2/L3 support for 3DEXPERIENCE native applications including DELMIA , CATIA , and associated infrastructure components.
  • Troubleshoot and resolve user issues logged in ServiceNow within defined SLA metrics (P1/P2/P3/P4).
  • Support change management , and BOM management processes.
  • Develop and maintain EKL scripts , VBA macros , CAA customizations , and automation scripts (PowerShell, Batch, C#).
  • Manage Multi site FCS , DSLS , 3DIndex , 3DPassport , and FTS (Master/Slave Configuration) servers for optimal performance and uptime.
  • Administer user accounts, license assignments, and centralized settings using Member Management .
  • Collaborate with DS Support/R&D and User teams to raise and follow up on SRs/CRITSITs , test debug kits, and deploy pinpoint fixes.
  • Create and maintain documentation including KT guides , training materials , and best practices .

Required Skills & Qualifications:

  • Bachelor’s Engineering degree
  • 3+ years of experience in 3DEXPERIENCE platform support , especially with DELMIA and CATIA .
  • Strong knowledge of PLM concepts , digital manufacturing , process planning and Work instruction generation .
  • Proficiency in EKL , VB, C# , and scripting for automation.
  • Experience with ASFALIS Elysium Converter , XPDM , and CAD data migration.
  • Familiarity with tools like Jira , Bitbucket , Confluence , and SourceTree .
  • Certifications in 3DEXPERIENCE (Solution Architect, Infrastructure Consultant, etc.) are a strong plus.

Preferred Attributes:

  • Excellent problem-solving and communication skills.
  • Ability to work independently and in cross-functional teams.
  • Strong documentation and training capabilities.
  • Experience in customer-facing roles and global project environments.

If interested, please share resume to

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