Travel Agent
2 weeks ago
Mercy Tourism is a one-stop resource destination that provides travelers, tourists, students, pilgrims, corporate and multinational companies with a comprehensive range of services. We offer travel planning, ticketing, passport & visa assistance, car hiring, and hotel reservations. We are specialized in domestic tourism, international tourism, health tourism, and Edu – tourism with experts in every field guiding with complete knowledge and wisdom.
- Responsibilities
- Plan and promote accommodations and travel services
- Selecting and hiring staff members based on their qualifications and experience levels
- Maintaining knowledge about current trends in industry practices, laws, regulations, and technology in order to ensure compliance with standards
- Establishing relationships with travel suppliers such as airlines, cruise lines, hotels, car rental agencies, etc.
- Managing daily operations of a hotel, motel, or other hospitality facility, including hiring and training staff, developing budgets, and overseeing marketing efforts
- Managing the marketing and promotion of tourism services offered by the company
- Reviewing incoming reservations to ensure that they meet company standards and requirements
- Developing strategies to increase tourism to the area through promotion of attractions, accommodations, events, or other offerings
- Planning and preparing budgets for travel and tourism-related businesses such as hotels, resorts, airlines, cruise lines, or amusement parks
- Identifying potential problems within the organization and developing solutions to improve efficiency and customer satisfaction
- Book air and ground transportation for clients
- Research to locate the best pricing and options according to client's specifications
- Work to meet weekly and monthly sales goals as established by the company
- Promote tours and vacation excursions through local media and PR channels
- Coordinate with vendors and Create itinerary according to the client needs
- Coordinate with other business partners in the travel community to facilitate a positive experience for clients
- Book hotel reservations for guests in their desired location, ensuring their specifications for their stay are met
- Organize and provide materials pertaining to potential locations and local tours to clients
Qualifications for Travel Agent
· Proven experience organizing travel for business or personal use
· Exceptional organizational skills are essential
· Fluent in English, bilingual is preferred for communication with clients internationally
· Customer service experience is preferred
· Personal experience with both domestic and international travel is considered advantageous
· Ability to understand clients travel goals and needs and exceed their expectations
· Proficient with data entry and Microsoft Suite
· Experience processing payment information and working with confidential information
· Ability to locate the ideal travel options for clients upon a scheduled meeting detailing their travel aspirations
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