Infrastructure Ops Engineer

1 week ago

Bengaluru, India KPG99 INC Full time
TITLE: Infrastructure Ops Engineer -Teams/O365
Location : Bengaluru, Karnataka , India—(Hybrid Onsite-2 days)
Contract : 6 months CTH-(Offshore)
FOCUS : End User Computing & L3 Support
Grade : 9(2), 10(2),11(1)
Job Duties:
Understanding the use of the tools that we deploy to help our users collaborate
Understanding why we have selected these tools to be the current standard
Perform advanced troubleshooting of products supported with the aid of technical documents published by vendor and other industry professionals
Be the last point of escalation for matters of enforcing IT policy
Support customers by escalating their incidents to vendors in the event of a product break
Analyze trends and patterns of issues among users to identify systematic problems
Write user support and technical documentation for user and helpdesk consumption to assist in use of the products you support
Basic Qualifications:
3 years (Grade 9), 3-5 years (Grade 10), 5-7 years (Grade 11) minimum experience administrating:
Microsoft Teams – meeting policies, app policies, team membership, team policies
Microsoft SharePoint – SharePoint policies, retention policies, access permissions
Microsoft OneDrive – Basic troubleshooting and sync troubleshooting
Experience with cross tenant and cross company migrations in pursuit of M&A projects
3 years (Grade 9), 3-5 years (Grade 10), 5-7 years (Grade 11) of experience working in an IT engineering position OR bachelor’s degree in MIS, Computer Science, Business Administration with IT Concentration
Familiarity with ITIL principles and with ticketing systems such as ServiceNow
Familiarity with AzureAD/EntraID and basic hybrid cloud/on-prem infrastructure
Familiarity with the principles of Microsoft Exchange
Preferred Qualifications:
Microsoft Teams Rooms administration
Microsoft Intune/Endpoint Manager
Proficient in PowerShell
Familiarity with Microsoft Graph and forming Graph API calls
Familiarity and experience building PowerApps and Power Automate

  • Infrastructure Ops Engineer

    2 weeks ago

    Bengaluru, India KPG99 INC Full time

    TITLE: Infrastructure Ops Engineer -Teams/O365Location : Bengaluru, Karnataka , India—(Hybrid Onsite-2 days)Contract : 6 months CTH-(Offshore)FOCUS : End User Computing & L3 SupportGrade : 9(2), 10(2),11(1)Job Duties:Understanding the use of the tools that we deploy to help our users collaborateUnderstanding why we have selected these tools to be the...

  • Infrastructure Ops Engineer

    1 week ago

    Bengaluru, India KPG99 INC Full time

    TITLE: Infrastructure Ops Engineer -Teams/O365 Location : Bengaluru, Karnataka , India—(Hybrid Onsite-2 days) Contract : 6 months CTH-(Offshore) FOCUS : End User Computing & L3 Support Grade : 9(2), 10(2),11(1) Job Duties: Understanding the use of the tools that we deploy to help our users collaborate Understanding why we have selected these tools to...

  • Infrastructure Ops Engineer

    1 week ago

    Bengaluru, India KPG99 INC Full time

    TITLE: Infrastructure Ops Engineer -Teams/O365 Location : Bengaluru, Karnataka , India—(Hybrid Onsite-2 days) Contract : 6 months CTH-(Offshore) FOCUS : End User Computing & L3 Support Grade : 9(2), 10(2),11(1) Job Duties: Understanding the use of the tools that we deploy to help our users collaborate Understanding why we have selected these tools to...

  • Infrastructure Ops Engineer

    2 weeks ago

    Bengaluru, India KPG99 INC Full time

    TITLE: Infrastructure Ops Engineer -Teams/O365Location: Bengaluru, Karnataka 560103, India—(Hybrid Onsite-2 days)Contract: 6 months CTH-(Offshore)FOCUS: End User Computing & L3 SupportGrade: 9(2), 10(2),11(1) Job Duties:Understanding the use of the tools that we deploy to help our users collaborateUnderstanding why we have selected these tools to be the...

  • Infrastructure Ops Engineer

    2 weeks ago

    Bengaluru, India KPG99 INC Full time

    TITLE: Infrastructure Ops Engineer -Teams/O365Location: Bengaluru, Karnataka 560103, India—(Hybrid Onsite-2 days)Contract: 6 months CTH-(Offshore)FOCUS: End User Computing & L3 SupportGrade: 9(2), 10(2),11(1) Job Duties:Understanding the use of the tools that we deploy to help our users collaborateUnderstanding why we have selected these tools to be the...

  • Infrastructure Ops Engineer

    2 weeks ago

    Bengaluru, India KPG99 INC Full time

    TITLE: Infrastructure Ops Engineer -Teams/O365Location: Bengaluru, Karnataka 560103, India—(Hybrid Onsite-2 days)Contract: 6 months CTH-(Offshore)FOCUS: End User Computing & L3 SupportGrade: 9(2), 10(2),11(1) Job Duties:Understanding the use of the tools that we deploy to help our users collaborateUnderstanding why we have selected these tools to be the...

  • ML Ops Engineer

    1 week ago

    Bengaluru, India Saarthee Full time

    Job Summary: We are seeking a skilled ML Ops Engineer to support and enhance our machine learning operations infrastructure. In this role, you will be responsible for monitoring production services, troubleshooting issues, and collaborating with teams to improve automation and system reliability. You will play a critical role in ensuring seamless model...

  • ML Ops Engineer

    1 week ago

    Bengaluru, India Saarthee Full time

    Job Summary: We are seeking a skilled ML Ops Engineer to support and enhance our machine learning operations infrastructure. In this role, you will be responsible for monitoring production services, troubleshooting issues, and collaborating with teams to improve automation and system reliability. You will play a critical role in ensuring seamless model...

  • LLM & ML Ops Engineer

    2 weeks ago

    Bengaluru, India Gainwell Technologies LLC Full time

    Job Description Summary Gainwell is seeking LLM Ops Engineers and ML Ops Engineers to join our growing AI/ML team. This role is responsible for developing, deploying, and maintaining scalable infrastructure and pipelines for Machine Learning (ML) models and Large Language Models (LLMs). You will play a critical role in ensuring smooth model lifecycle...

  • [15h Left] Infrastructure Ops Engineer

    2 weeks ago

    Bengaluru, India KPG99 INC Full time

    TITLE: Infrastructure Ops Engineer -Teams/O365 Location: Bengaluru, Karnataka 560103, India—(Hybrid Onsite-2 days) Contract: 6 months CTH-(Offshore) FOCUS: End User Computing & L3 Support Grade: 9(2), 10(2),11(1) Job Duties: - Understanding the use of the tools that we deploy to help our users collaborate - Understanding why we have selected these...