Partner Onboarding Manager

4 weeks ago


chennai, India Tazapay Pte Ltd Full time

Job Title - Partner Onboarding Manager 

About Tazapay 

Tazapay is a cross border payment service provider. They offer local collections via local payment methods, virtual accounts and cards in over 70 markets. The merchant does not need to create local entities anywhere and Tazapay offers the additional compliance framework to take care of local regulations and requirements. This results in decreased transaction costs, fx transparency and higher auth rates. 


They are licensed and backed by leading investors.   


What’s exciting waiting for You? 

This is an amazing opportunity for you to join a fantastic crew before the rocket ship launch. It will be a story you will carry with you through your life and have the unique experience of building something ground up and have the satisfaction of seeing your product being used and paid for by thousands of customers. You will be a part of a growth story be it anywhere - Sales, Software Development, Marketing, HR, Accounting etc. 

We believe in a culture of openness, innovation & great memories together. 


Are you ready for the ride? 

Find what interesting things you could do with us.


About the Partner Onboarding Manager role


Tazapay is hiring for a full-time partner onboarding manager who has rich operations experience in Fintech or any Financial Institution, preferably in partner onboarding, account provisioning, client due diligence or banking operations. We are looking for individuals who have a keen eye for detail and are able to work in a fast-paced environment


Responsibilities (not exhaustive)

As Tazapay continues to build out its global footprint, Tazapay is onboarding with multiple Financial Institutions (Banks, Fintechs, Payment Service Providers) at scale as it looks to build out the widest local collections network in the world. We are looking for an individual to lead the E2E onboarding process with the partners which includes:  

  • Work with multiple internal and external stakeholders to facilitate partner relationships and work on new partner onboarding

  • Understanding and completing all necessary KYC documents required to onboard with the partner (e.g., sharing details of our entity structure, UBOs, Directors, etc)

  • Completing enhanced due diligence forms and sharing required details on Tazapay’s KYC / AML policies in consultation with Head of Partnerships / Head of Compliance / Head of Operations

  • Creation of Tazapay’s accounts across partner’s platforms, and validation and endorsement of account-related requests (e.g., additional user credentials, management of system access, etc)

  • Updating of all relevant trackers for reporting purposes

  • Ensuring forms are signed by appropriate Directors/Authorised signatories as required.

  • Documenting the communications of artefacts with partners

  • Maintain and complete annual reviews as required by partners on ongoing basis

  • Payment testing with product and tech team for each new partner onboarding

 

The Ideal Candidate

 

Education
  • Graduation or Masters degree


Experience

  • 4+ years of experience in following industry shall be considered-

    • Banking- transaction banking, financial markets, trade settlement/finance 

    • Fund management- mutual funds, online trading

    • Fintech- payment, lending, consumer finance and credit card

  • Prior experience in customer/partner onboarding, account provisioning, transaction reconciliation, document verification, dispute resolution

  • Domain knowledge of trade finance, global trade 

Abilities and Traits
  • Ability to work under pressure and meet deadlines

  • Ability to provide exceptional attention to details of the product.

  • Ability to think ahead and anticipate problems, issues and solutions

  • Work well as a team player and help the team members to resolve issues

  • Be committed to quality and be structured in approach

  • Excellent and demonstrable concept formulation, logical and analytical skills

  • Excellent planning, organisational, and prioritisation skills


Location - Delhi/Banglore - India
Join our team and let's groove together to the rhythm of innovation and opportunity


Your Buddy

Tazapay


  • Onboarding Specialist

    2 months ago


    Chennai, India 2coms Full time

    Job DescriptionWe need talents who are good in the onboarding & offboarding process with operational experience. Should have good communication skills and stakeholder management. These are for the onboarding team and another campus operation team. RequirementsOnboarding, offboarding skills along with a very good communication skill.BenefitsSalary benefits...

  • Managing Partner

    2 days ago


    Chennai, India Cynic Technologies Full time

    **Job Detail** **Company Name**:Kotak Life Insurance **Location**:Chennai - Navalur, chennai Kovillambakam **Designation**:Managing Partner (Full Time) **No.Of Openings:55** **Description: Criteria** Education: 10th, +2, +3 Experience: Minimum 3 years in Sales with Avg 2 years’ stability. Age: Min:27 Max:39 **CTC: Min 4.25L/A Max: 6.50L(Depends on...


  • chennai, India Databricks Full time

    CSQ225R44 At Databricks we work on some of the most complex distributed processing and machine learning problems in the world and our customers challenge us with interesting new big data and AI use cases. You will shape the future big data and the machine learning landscape for leading Fortune 500 organizations. Professional Services Partner Manager ...


  • Chennai, India Databricks Full time

    CSQ225R44At Databricks we work on some of the most complex distributed processing and machine learning problems in the world and our customers challenge us with interesting new big data and AI use cases. You will shape the future big data and the machine learning landscape for leading Fortune 500 organizations.Professional Services Partner Manager supports...


  • Chennai, India Databricks Full time

    CSQ225R44At Databricks we work on some of the most complex distributed processing and machine learning problems in the world and our customers challenge us with interesting new big data and AI use cases. You will shape the future big data and the machine learning landscape for leading Fortune 500 organizations.Professional Services Partner Manager supports...


  • chennai, India Databricks Full time

    CSQ225R44 At Databricks we work on some of the most complex distributed processing and machine learning problems in the world and our customers challenge us with interesting new big data and AI use cases. You will shape the future big data and the machine learning landscape for leading Fortune 500 organizations. Professional Services Partner Manager ...

  • Onboarding Specialist

    2 months ago


    Chennai, India 2coms Full time

    We need talents who are good in the onboarding & offboarding process with operational experience. Should have good communication skills and stakeholder management. These are for the onboarding team and another campus operation team. RequirementsOnboarding, offboarding skills along with a very good communication skill.BenefitsSalary benefits and other...


  • Chennai, India ZoomInfo Full time

    Customer Onboarding Manager I :The Customer Onboarding Manager is a key member of the Customer Onboarding & Adoption team and has responsibility for connecting with our customer end-users to ensure maximum adoption and usage of ZoomInfo and our suite of products. The role requires a strong sense of customer service as the Onboarding Manager will speak with...


  • chennai, India ZoomInfo Full time

    Customer Onboarding Manager I : The Customer Onboarding Manager is a key member of the Customer Onboarding & Adoption team and has responsibility for connecting with our customer end-users to ensure maximum adoption and usage of ZoomInfo and our suite of products. The role requires a strong sense of customer service as the Onboarding Manager will speak with...


  • Chennai, India Digitalz360 Full time

    **Position Title**: Merchant Onboarding executive **Position Overview**: We are seeking a highly motivated and detail-oriented Merchant Onboarding Executive to join our team. As a **Merchant Onboarding Executive**, you will play a crucial role in managing the end-to-end process of onboarding new merchants/vendors onto our platform. You will be responsible...


  • Chennai, India Bloom Consulting Services Full time

    **Customer Onboarding Officer ( Job ID : 522155854 )**: customersupport Any Degree Chennai Full Time Experience **01.0 - 02.0 years** Offered Salary **2.00 - 6.00** Notice Period **Not Disclosed** Customer Onboarding Officer (1-2 Years of Experience) Key Responsibilities: - Provide exceptional software onboarding service to clients during and after...


  • chennai, India ZoomInfo Full time

    The Customer Onboarding Manager is a key member of the Customer Onboarding & Adoption team and has responsibility for connecting with our customer end-users to ensure maximum adoption and usage of ZoomInfo and our suite of products. The role requires a strong sense of customer service as the Onboarding Manager will speak with our end-users to determine what...


  • Chennai, India ZoomInfo Full time

    The Customer Onboarding Manager is a key member of the Customer Onboarding & Adoption team and has responsibility for connecting with our customer end-users to ensure maximum adoption and usage of ZoomInfo and our suite of products. The role requires a strong sense of customer service as the Onboarding Manager will speak with our end-users to determine what...


  • chennai, India ZoomInfo Full time

    The Customer Onboarding Manager is a key member of the Customer Onboarding & Adoption team and has responsibility for connecting with our customer end-users to ensure maximum adoption and usage of ZoomInfo and our suite of products. The role requires a strong sense of customer service as the Onboarding Manager will speak with our end-users to determine what...


  • Chennai, India ZoomInfo Full time

    The Customer Onboarding Manager is a key member of the Customer Onboarding & Adoption team and has responsibility for connecting with our customer end-users to ensure maximum adoption and usage of ZoomInfo and our suite of products. The role requires a strong sense of customer service as the Onboarding Manager will speak with our end-users to determine what...

  • Onboarding Officer

    1 month ago


    Chennai, India RSoft Technologies Full time

    **Job Title**:Customer On boarding Officer **Experience**: 1-2 years in Customer Service **(Hindi Must)** **Location**:Pattabiram, Chennai 600072. Near New Tidel Park 3. **Job Type**:Full-time (Normal Shift) **Urgency**: Immediate Opening **Salary**: Based on experience and knowledge - Provide exceptional software onboarding service to clients during...

  • Onboarding Officer

    1 week ago


    Chennai, India RSoft Technologies Full time

    **Job Title**:Customer On boarding Officer **Experience**: 1-2 years in Customer Service **(Hindi Must)** **Location**:Pattabiram, Chennai 600072. Near New Tidel Park 3. **Job Type**:Full-time (Normal Shift) **Urgency**: Immediate Opening **Salary**: Based on experience and knowledge - Provide exceptional software onboarding service to clients during...


  • Chennai, India ZoomInfo Full time

    Team Lead, Customer Onboarding :Experience : 8-12 YearsWorking Hours : 8:30 PM - 5:30 AM The Team Lead for Customer Onboarding is a key member of the Customer Experience team and is responsible for ensuring the successful execution of the ZoomInfo customer onboarding strategy and accelerating customer adoption of ZoomInfo’s products and solutions; both...


  • Chennai, India ZoomInfo Full time

    Team Lead, Customer Onboarding :Experience : 8-12 YearsWorking Hours : 8:30 PM - 5:30 AM The Team Lead for Customer Onboarding is a key member of the Customer Experience team and is responsible for ensuring the successful execution of the ZoomInfo customer onboarding strategy and accelerating customer adoption of ZoomInfo’s products and solutions; both...


  • Chennai, Tamil Nadu, India cargo-partner Full time

    Apply for Cargo Partner Manager Air Cargo South India, Career Progress Consultants in Chennai for Year of Experience on