Manager – Information Technology
4 weeks ago
Job Responsibilities
SAP: Monitor the support activities of in house L1/L2 team in terms of effectiveness, on time resolution and accuracy/quality of the solution. Liaise with external AMS support team to effectively utilize the entitles support resources. Project/Implementation management: Deploy new IT solutions. Ensure timelines are met from the user group. Infrastructure readiness, overlook different phases of implementation and go-live. Review and optimize IT policies/procedures to ensure compliance and at par with industry standards Compliance : Participate in computer system validation (for both in house as well as enterprise third party products). Network: Oversee all technology operations (e.g., AWS Cloud, Network (MPLS & SD WAN), Security & Infrastructure, Google Workspace,internal network on critical infrastructure 24/7), cyber security and evaluate them according to established goals SOC: Work with R&D IT on the inhouse operation center to monitor and respond to incidents in the cyber security realm. Financial planning : Budgeting for CAPEX/OPEX Vendor management: Maintain the vendor ecosystem including enterprise solutionsKnowledge and Skills required:
Bachelors/ Postgraduate in computer science or associated fields with 12 – 15 years of relevant experience. Experience in ERP systems like SAP ECC or S/4 Hana in a manufacturing environment Knowledge in cloud management services (AWS) AD,DNS,DHCP, Google workspace and Networking(MPLS & SD WAN). Awareness on other cloud services and cost control Experience in conducting internal and external audits, VAPT exercises Awareness of data protection guidelines and regulatory compliance Maintain and Upgrade IT standards according to the emerging technologies and regulatory requirements Fundamental knowledge and experience of networks,operating systems(windows, linux - server), firewall, VPN etc. Knack towards open source utilization and adoption Experience in working in a manufacturing organization- Medical devices/Pharmaceutical industry.
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