Customer Support Associate – Part-Time

4 weeks ago

Noida, India Upskill Academy Full time

Here's a clear and professional Job Description (JD) for your requirement:

Job Title: Customer Support Associate – Part-Time (Chat Process)

Location: Noida, Sector 62
Work Mode: Work From Office
Job Type: Part-Time (6 hours shift)

Job Details:

  • Process: Chat Support (Customer Support – Non-Voice)
  • Work Hours: 6 hours per day
  • Shifts Available:
  • Morning Shift
  • Afternoon Shift
  • Salary: ₹12,000 In-Hand | ₹15,000 CTC

Eligibility:

  • Education: Graduate/Undergraduate
  • Freshers & Experienced both can apply
  • Excellent written communication skills in English
  • Typing speed with accuracy preferred
  • Basic computer knowledge

Roles & Responsibilities:

  • Handle customer queries through chat support in a professional manner
  • Provide accurate and timely information to customers
  • Ensure resolution of issues within defined timelines
  • Maintain customer satisfaction and follow communication guidelines
  • Escalate unresolved queries to concerned departments when required

Perks & Benefits:

  • Fixed salary with on-time payouts
  • Part-time opportunity with stable work schedule
  • Exposure to corporate environment in Noida, Sector 62

Note: Candidates must be open to working in either morning or afternoon shift as per business requirement.

Job Type: Part-time

Pay: ₹12, ₹18,000.00 per month

Expected hours: 36 per week

Benefits:

  • Provident Fund

Ability to commute/relocate:

  • Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Higher Secondary(12th Pass) (Preferred)

Language:

  • English (Required)

Location:

  • Noida, Uttar Pradesh (Required)

Work Location: In person

Speak with the employer

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