Product Manager – Enterprise

1 week ago

Bengaluru, Karnataka, India SSGSERV Full time

Position Type: Full-Time

We are actively building and enhancing both:

  • A React/Next.js membership platform that is fast, scalable, and optimized for modern UI/UX, accessibility, and affordability.
  • A large-scale Enterprise AMS/LMS platform powering mission-critical operations including membership, e-commerce, course delivery, and event management.

We are also investing in decentralized AI and company-owned data centre infrastructure to ensure performance, security, and long-term resilience.

Position Overview

We are seeking a Product Owner to work directly with the CEO/CTO in translating product vision into actionable, developer-ready requirements across our Membership and Enterprise AMS/LMS platforms.

This role is focused on execution — refining backlog items, ensuring sprint readiness, and overseeing delivery across platforms built on modern front-end and enterprise architectures.

Core Responsibilities

  • Collaborate with CEO/CTO to understand and execute the product roadmap.
  • Maintain a refined backlog at least two sprints ahead , with detailed acceptance criteria.
  • Write clear, actionable user stories .
  • Prioritize features based on business impact, scalability, customer needs, and performance.
  • Align features with AMS/LMS workflows : membership management, e-commerce, course delivery, and event management.
  • Ensure features meet performance, accessibility (WCAG 2.1 AA), and responsive design standards .
  • Coordinate closely with developers and QA to ensure delivery meets functional and quality requirements.
  • Act as the point of contact for product-related questions regarding WordPress and integrations.

Performance Metrics (KPIs)

  • Backlog Readiness: ≥ 90% of sprint items fully defined before sprint planning.
  • Delivery Success: ≥ 90% of committed features delivered on time and to acceptance criteria.
  • Defect Rate: ≤ 5% post-release critical/high-severity defects.
  • Performance Compliance: 100% of features meet load time and responsiveness targets.
  • Scope Clarity: ≤ 5% of items require mid-sprint scope changes due to unclear requirements.

Qualifications

Required

  • 4+ years as a Product Owner, Business Analyst, or similar role in SaaS or enterprise software.
  • BSc in Computer Science, Information Systems, or comparable discipline.
  • Experience with React.js, Next.js , and modern front-end architectures.
  • Strong understanding of LMS, AMS, and membership-based workflows .
  • Proficiency in backlog management, acceptance criteria writing, and requirement gathering.
  • Strong communication and documentation skills.
  • Familiarity with e-commerce payment gateways (Stripe, PayPal).

Preferred

  • Certified Scrum Product Owner (CSPO) or equivalent.
  • Experience with WordPress .
  • Experience building scalable membership or e-commerce platforms.
  • Familiarity with API-driven development and headless CMS.
  • Experience with regulatory or government-sector platforms .
  • Knowledge of Canadian and U.S. compliance and security requirements .

Example User Stories

1. Membership Platform – Personalized Course Recommendations

As a logged-in member, I want to see recommended courses based on my purchase history and chosen interests, so that I can easily discover relevant learning opportunities.

Acceptance Criteria: recommendations from purchase history & tags, carousel display, fully responsive, API

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