Receptionist

4 days ago

Dindigul, India Kumaran Dental Clinic Private Limited Full time

Job Description

  • Patient and Visitor Interaction:Greet and welcome patients and visitors, provide information, and direct them to the appropriate departments or staff.
  • Appointment Management:Schedule, confirm, and manage appointments for patients using medical office software and other technology.
  • Communication:Answer multi-line phone systems, screen calls, take messages, and respond to inquiries from patients and other medical offices.
  • Administrative Tasks:Perform clerical duties such as filing, scanning documents, preparing medical forms, and processing referrals.
  • Patient Records:Maintain and update patient records in electronic health records (EHR) or other systems, ensuring patient information remains confidential.
  • Financial Duties:Collect co-pays and payments for services, handle billing questions, and process insurance information.
  • Front Desk Operations:Ensure the reception and waiting areas are clean, organized, and inviting.

Required Skills

  • Customer Service:Provide excellent customer service and a compassionate demeanor, anticipating patient anxieties and maintaining a calm environment.
  • Communication:Possess strong verbal and written communication skills for interacting with patients, visitors, and staff.
  • Organization:Be highly organized to manage appointments, patient records, and front desk activities efficiently.
  • Technical Proficiency:Be comfortable using computers, medical office software, and other technology for record management and scheduling.
  • Attention to Detail:Accurately update patient information and process forms to ensure smooth operations.
  • Confidentiality:Maintain the confidentiality of sensitive patient and doctor information, as required by healthcare regulations.

HR

Job Type: Full-time

Pay: ₹12, ₹14,000.00 per month

Benefits:

  • Paid time off

Work Location: In person

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