Sr. QA Engineer

Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview
The Quality Assurance Tester should possess a comprehensive understanding of the product development process and their role within it. The QA Tester is motivated to contribute to delivering a solid product with their team, ensuring it is bug-free and prioritizing the best interests of the product and users.

Responsibilities

• Manual testing for hardware and software in development and beta stages
• Black box testing, exploratory testing, and ability to complete sanity tests
• Test new features and develop test cases for new or modified tasks
• Evaluate data and prioritize issues based on the severity of impairment to workflow
• Review tasks and checklists required for software deployment
• Provide test results, reporting, and metrics for project status
• Develop testing procedures used to verify that functionality aligns with requirements
• Establish and maintain documentation
• Recommend improvements or corrections to decision-makers
• Ensure testing is in place for validity of results, accuracy, reliability, and conformance to features
• Communicate clearly (written and verbal) to describe program evaluations, testing, and correction plans
• Gather data to better inform the UX design of the Guide UI platform

Skills

• Bachelor's Degree required; a minimum of 2 years experience in a Quality Testing setting required
• Strong written and verbal communication skills
• Ability to work independently with minimal supervision
• Ability to work at both detailed and abstract levels
• Excellent problem-solving, analytical, and technical troubleshooting skills
• Experience diagnosing, reporting, tracking, and resolving issues
• Proficiency in Google Suite of tools, especially Google Docs
• Self-motivated and proficient in time management skills
• Ability to adapt and be flexible in a fast, ever-changing environment
• Excellent organizational skills

Compensation
Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

*Our Commitment to Diversity & Inclusion *
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.