Organizational Psychology

4 weeks ago

Delhi, India MantraCare Full time

JOB DESCRIPTION

Position:
Organizational Psychologist

Department:
Customer Success and Provider Relations

Location:
West Delhi Paschim Vihar

Job Summary:

We are looking for an
Organizational Psychologist
to join our Customer Success and Provider Relations team. This role is essential in promoting positive relationships between customers and providers, enhancing internal organizational practices, resolving interpersonal issues, and supporting business growth. The ideal candidate will bring a strong foundation in organizational psychology, exceptional communication abilities, and a collaborative mindset to help improve both client experiences and internal processes.

Key Responsibilities:

Customer Success & Relationship Management:

  • Understand the psychological drivers of customer engagement, loyalty, and satisfaction.
  • Apply motivational and behavioral principles to improve customer relationships and retention.
  • Conduct assessments and gather feedback to continuously optimize the customer journey.
  • Provide support that considers emotional intelligence and psychological insight into client concerns.

Client and Provider Relations:

  • Mediate conflicts using psychological techniques to foster healthy professional relationships.
  • Analyze relationship dynamics and provide recommendations for improved communication and alignment.
  • Promote conflict resolution strategies based on empathy, trust-building, and organizational well-being.

Organizational Development & Business Growth:

  • Partner with the business development team to align growth strategies with psychological insights.
  • Contribute to the development of a positive organizational culture that supports engagement and performance.
  • Use behavioral science to guide leadership in decision-making, employee engagement, and service improvements.

Provider Onboarding and Training:

  • Design and implement psychologically informed onboarding programs that enhance integration and performance.
  • Assess providers' psychological readiness to work within our environment and offer tailored support.
  • Collaborate on training content focused on emotional intelligence, communication, and customer handling.

Qualifications:

  • Master's degree in
    Organizational Psychology
    , Industrial-Organizational Psychology, or a related field.
  • Experience in organizational development, employee or client relations, and conflict resolution.
  • Strong ability to interpret behavioral data and apply psychological theory in practical settings.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Comfortable working cross-functionally across teams with an emphasis on collaboration and psychological safety.
  • Experience in onboarding, training, and employee engagement is an advantage.
  • High ethical standards with a commitment to confidentiality and professionalism.

Job Type:
Full-time

Salary:
₹25,000 – ₹30,000 per month

To Apply:
WhatsApp your resume to

Thanks & Regards

Team Mantra Care

  • Industrial Psychology

    4 weeks ago

    Delhi, India MantraCare Full time

    Job Description JOB DESCRIPTION Position: Industrial Psychologist Department: Customer Success and Provider Relations Location: West Delhi Paschim Vihar Job Summary: We are looking for an Industrial Psychologist to join our Customer Success and Provider Relations team. This role is essential in promoting positive relationships between customers and...

  • Pgt Psychology

    2 weeks ago

    Delhi, Delhi, India Queen Global International School Full time

    B. Ed degree holder will be preferred - Specialist or master's degree in school psychology or psychology. - Experience providing psychological assessment and counseling to students. - Good working knowledge of mental health and the treatment of affective and behavioral disorders. - Good working knowledge of principles, methods, and procedures for diagnosis...

  • Psychology Intern

    4 weeks ago

    Delhi, Delhi, India Pehchaan The Street School (Trust) Full time

    Job DescriptionPSYCHOLOGY INTERNSHIPInternship Mode:Psychology Intern: HybridStipend Provided: NoSUMMARYPehchaan The Street School is looking for a compassionate and curious individual to join our team as a Psychology Intern. In this role, you will assist in designing and implementing mental health and well-being initiatives for children and communities we...

  • Psychology Intern

    4 weeks ago

    Delhi, India Pehchaan The Street School (Trust) Full time

    Job Description PSYCHOLOGY INTERNSHIP Internship Mode: Psychology Intern: Hybrid Stipend Provided: No SUMMARY Pehchaan The Street School is looking for a compassionate and curious individual to join our team as a Psychology Intern. In this role, you will assist in designing and implementing mental health and well-being initiatives for children and...

  • Psychology Content Lead

    5 hours ago

    Delhi, India Re:Set | Workplace Well-Being Experts Full time

    About the jobWe’re hiring an experienced Psychology Content Lead to drive the strategy, development, and execution of Re:Set’s well-being programs, courses, and digital learning content for B2B clients. This role demands a deep understanding of workplace well-being, psychology, and learning strategy to design engaging, evidence-based, and scalable...

  • Psychology Content Lead

    1 day ago

    Delhi, India Re:Set | Workplace Well-Being Experts Full time

    About the jobWe’re hiring an experienced Psychology Content Lead to drive the strategy, development, and execution of Re:Set’s well-being programs, courses, and digital learning content for B2B clients. This role demands a deep understanding of workplace well-being, psychology, and learning strategy to design engaging, evidence-based, and scalable...

  • Organizational/ Industrial Psychologist

    20 hours ago

    Delhi, India Mantra Care Full time

    Delhi Hybrid / In-office 2+ yrs INR 40,000 - 50,000 Posted Today **About MantraCare**: MantraCare is a global leader in **wellness and healthcare solutions**, integrating cutting-edge technology to enhance accessibility and efficiency. Our innovative **Employee Assistance Programs (**EAP**), corporate wellness initiatives, and digital health platforms**...

  • Organizational Psychologist

    4 hours ago

    Delhi, Delhi, India FriendsSquare Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    FriendsSquare is looking for anOrganisational Psychologist (1–2 years of experience)to join our growing teamIf you're passionate about applying psychology to workplaces and want to work on impactful programs with diverse organisations, this could be the perfect fit for you.Location:Remote (must be based inBangalore)Experience:1–2 yearsWhat you'll be...

  • HOD- Psychology Department | Liberal Arts

    1 day ago

    New Delhi, India Parul University Full time

    Job Description – Head of Department (Psychology)Position: Head of Department (Psychology)Qualification: Ph.D. in Psychology (Clinical / Organizational / Applied Psychology or allied areas)Experience: Minimum 8+ years of teaching and research experience with proven academic and administrative leadership.Key Responsibilities:- Provide academic and strategic...

  • Organizational Psychologist

    1 day ago

    New Delhi, India FriendsSquare Full time

    FriendsSquare is looking for an Organisational Psychologist (1–2 years of experience) to join our growing team!If you’re passionate about applying psychology to workplaces and want to work on impactful programs with diverse organisations, this could be the perfect fit for you.Location: Remote (must be based in Bangalore )Experience: 1–2 yearsWhat...