Senior Release Management

4 weeks ago

chennai, India NielsenIQ Full time

Job Description

SeniorRelease Management, Chennai

REFID596435

Job Description:

About the Role

We are seeking a proactive and dynamic professional to join our Engineering organization in primarily managing Release Management deliverables. 
 
In this role, you will primarily be working on Release Management task, the candidate will work on Release Management tasks. Also expected to provide debugging support during technical bridge calls for critical outages and degradation.
The candidate is also responsible for creating knowledge management documentation and submitting platform tickets for any software defects they have identified and reproduced in lower environments. He/she will also be part of an on-call rotational support during weekends and after-hours support as needed.

To succeed in this role:

The candidate should have hands-on experience working as a release manager with strong proven experience and working knowledge in supporting cloud hosted production applications deployments.

Core Technology Skills

Strong working knowledge in Atlassian’s ADLM JIRA and ServiceNow 

Strong working hands on experience in release management process 

Strong working knowledge in Agile methodologies and ITIL framework 

Good hands-on experience in writing release notes 

Good hands-on experience in managing deployment calls 

Good hands-on experience in running release readiness reviews calls 

Good documentation experience in confluence 

Should have good connect across multiple teams such as scrum, PMO, Product. 

Able to publish metrics on code management and code defects as part of metrics gathering. 

Functional Skills

RM is responsible for scheduling, planning & controlling the software's development and delivery process. 

As an RM, you will be working hand in hand with the various Development and DevOps teams daily to make them deliver the features & services on time and will manage both IT operations and developers. 

You will be responsible for the Release Management lifecycle that involves the stages such as scheduling the release, coordinating between teams, and deployment of release as per the schedule and within budget.

As an RM, you will have to work closely with the End – End Testing teams and performance testing teams for completing the testing stage and deployment stage in Non-Prod environment also work closely with the application production team.

You will have to maintain proper coordination between these teams to update the project related information.

You need to define the strategic usage of release management tools to manage the revenue for the release. Overall, you will be concerned with planning, testing, tracking, release, deployment, communication, and risk management.

Responsibilities:

Manage risks & resolving challenges that impact release scope, quality, & schedules

Planning release windows and cycles across portfolios, components 

Manage relationships working on interrelated processes, change approvals 

Communicating crucial release plans and changes

Measure & monitor progress to achieve a timely software release within defined budgetary limits and defined quality standards

Coordinating processes between different teams (possibly in various locations)

Communicating necessary release details to business teams 

Managing, planning, and negotiating release activities 

Initiating and overseeing progressive release processes 

Coordinate Org release content & efforts based on OS updates & third-party apps 

Producing deployment, implementation, and run books plans 

Conducting release readiness and milestone reviews 

Maintaining release schedules for every core service & ensuring it aligns with major vendors and other stakeholders 

Working with release engineers to comprehend code merges & branch ramifications

Leading and coordinating checklist and deployment plan execution

Developing automation and release management tools along with scripts necessary for the construction, continuous integration, and deployment of software release

Researching new software development and the best methods and techniques for managing configurations regarding a business’s existing needs 

Ensuring that releases operate as per expectations

Ensuring that requirements are clear across dependent project streams with an effective release 

Initiating and overseeing the development of technical guides and training for external functionality

Managing the development of deliverables into production environments 

Validating release notes 

Deployment management of deliverables to the test environment particularly guaranteeing that the external dependent items are available during the test runtime 

Availability for all CR and deployments. 

Qualifications

Education and Experience:

Bachelor’s degree in computer science or related field

8 years equivalent work experience

Additional Information

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.

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