Project Manager

1 week ago

gurugram, India Seclore Full time

WHO ARE WE?


We are global leaders in the Data-Centric Security space. Right from protecting nuclear submarine designs to new drug formulations to customer data of Fortune 100 organizations - we guard every kind of confidential information.


HOW DO WE DO IT?


Seclore’s patent-granted, award-winning technology allows users to control how their information is used - even after it is shared with people within or outside the enterprise. This requires stretching the technology boundaries beyond what might seem possible.


At Seclore, you get to be part of the front lines -defending today's data against tomorrow's threats.


5Bn+ Documents | 40Mn+ Users | 2000+ Enterprises | 29 Countries


THE ROLE - Project Manager

Location : Mumbai

Experience : 5+yrs


At Seclore, we are all Entrepreneurs, not employees. We are looking for an Project Manager.


We are a passionate team with diverse backgrounds and experiences all driven to solve complex business problems with simple, intuitive solutions. We appreciate people who are fuelled by Passion, curiosity, and hunger to learn & grow.


This position is for individuals who possess the ability to identify multiple solutions to the same problem and can help in decision making while working in a super-agile environment. Seclore is a place where innovation is nurtured. We continuously push the boundaries of innovation and find new ways to add value to customers and stakeholders. We are proud to be recognized as the “Great Place to Work" four times in a row.


Job Description


The Implementation Project Manager will work with a portfolio of our largest and most strategic customers. In this senior-level role, you are responsible for ensuring that assigned customers achieve their expected business outcomes with Seclore solutions resulting in customer retention and account growth. You will build long-term trusting relationships with these customers and ensure that they realize full value from their investment with Seclore. Your focus will be to make every customer in your portfolio wildly successful resulting in referenceable customers who maintain long-term loyalty to Seclore.


Primary Responsibilities


  • A Project Manager is responsible for planning, overseeing and leading projects from ideation through to completion.
  • Play a critical role in the Customer Success Team by engaging with the customer for their technical and functional rollouts; related to Seclore.
  • Responsible for successful technical deployment, functional rollout and user enablement for the agreed bill of material, within defined timelines
  • Project Management activities will include the following, but not be limited to:
  • Interact with the sales/pre-sales team to obtain the handover from sales to delivery.
  • Customer onboarding, including initial adoption and usage.
  • Set up and lead the kick-off meetings with the client.
  • Agree on timelines, create project plans and obtain necessary signoffs during various stages of the engagement.
  • Record all risks related to deployment and create mitigation plans.
  • Align the technical and functional resources as per the project plan.
  • Customer management, team management, escalation management.
  • Handle all communications and escalations related to the project delivery. This includes regularly updating and communicating the Implementation Dashboard and Issue Register.
  • Ensure that all the milestones are completed as per the agreed timelines.
  • Responsible for change management in relation to the Scope of Work / Deployment Architecture during the Implementation Phase of the project.
  • Ensure timely completion of the projects.
  • Obtain deployment sign-off and raise invoice against the completed activity.
  • Smooth Transition of the project to Customer Success Managers / Support with complete documentation.
  • Suggest innovative ideas which will help in effective and efficient management of Implementation Projects.
  • Interface with Product Support, Product Management and engineering teams
  • May have to travel for up to 40-50% of the time to customer locations


Required Skills/Experience


  • BE/B Tech/MSc (ComputerScience)/MCA
  • 10-12 years of experience out of which5-7 years should be in project management. An MBA would be an added advantage.
  • Experience in interactions with top management and cross-functional teams at customer organisations.
  • Hands-on and techno-functional candidates would be given preference
  • Good knowledge of the IT landscape in large and medium organizations


Preferred Knowledge, Skills, Abilities, And Background


  • Participated in the introduction/adoption of technology/process/software/change management team in a fairly large organization.
  • Project Management Qualification like PMP/CAPM/Prince 2.

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