Community Manager
1 month ago
What You Will Do:
Develop and implement strategies to grow and engage our community across various online platforms, including social media, forums, and other community channels.
Act as the primary point of contact for community members, responding to inquiries, addressing concerns, and providing timely support.
Create and curate engaging content, including blog posts, newsletters, and social media updates, to keep the community informed and excited about our products and initiatives.
Monitor community discussions and sentiment, gathering feedback and insights to inform product development, marketing strategies, and overall business decisions.
Collaborate with cross-functional teams, including customer support, marketing, and product development, to advocate for the needs and interests of our community.
Develop and maintain relationships with key influencers and brand advocates within the community, leveraging their support to amplify our message and reach new audiences.
Analyze community engagement metrics and KPIs, providing regular reports and insights to track progress and identify areas for improvement.
Content Creation and Management:
Ideate, create and manage compelling user-generated content that resonates with our audience and amplifies our brand voice.
Craft quality content, scripts, social media posts, and marketing copy that are not just read, but remembered.
Who You Are:
You have 3-4 years of experience in building and managing online communities, with a proven track record of scaling them from 0-1 and beyond.
Natural storyteller, with Impeccable communication skills (written and verbal)
Deep understanding of the social media landscape and what makes people click and engage.
Comfortable in wearing multiple hats—creator, strategist, analyst, and community shepherd.
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