Customer Service Analyst

1 week ago

Pune, India Floatap Full time

Company DescriptionWe have an opportunity for a Customer Service Analyst (International Voice Process) for a Top MNC Banking captive client in Pune/Noida/Gurgaon. To briefly discuss the opportunity-Please feel free to email us with your resume at OR drop a text over WhatsApp to our Talent Advisors at .Do mention time slot or availability for a brief telephonic conversation. We will ensure to contact you at earliest.Role Description- This is for an International Voice Process Role with Exceptionally Good Communication Skills.- We are looking for an Empathetic customer service representative with extensive background in conflict resolution and customer care.- Should be well versed in working in customer service and problem solving environments.- Excellent interpersonal skills- Bachelor's degree in any discipline is a mandate- Experience range: 2-9 years , Prior experience preferably from US OR UK Europe region OR international voice process.- Shift Timings : its 24*7-Please be informed this role includes Night Shift as well- 1.30am to 10.30am.- Location: Pune

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