Senior Director, Vendor Management
2 weeks ago
Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.
We’re transforming the software industry. We’re Flexera. With more than 50,000 customers across the world, we’re achievingthat goal.Butwe knowwe can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com
Senior Director of Product and Engineering Vendor Management
Position Overview:
As a Senior Director of Product and Engineering Vendor Management, you will be responsible for overseeing and managing all aspects of vendor relationships within the Product & Engineering organization. This role requires strong leadership, communication, and escalation / conflict resolution skills to ensure that vendors meet the business’s needs and standards while maintaining positive and productive partnerships.
Key Responsibilities:
Vendor Selection and Evaluation:
Lead the process of identifying potential vendors and evaluating their capabilities, reliability, and alignment with the company's goals. Work closely with Procurement and Finance to secure best value commercial arrangements. Develop and maintain a robust vendor evaluation framework to assess vendor performance and suitability for the organization's needs.Contract Management:
Work with Procurement and Legal to establish and maintain contracts, Service Level Agreements (SLAs), and other agreements with vendors, regularly reviewing and updating them as necessary.Vendor Relationship Management:
Cultivate strong, positive relationships with key vendors through regular communication, meetings, and performance reviews. Address any issues or concerns that arise during vendor relationships, ensuring prompt resolution and adherence to contractual obligations. Comfortable with difficult vendor conversations and escalations when they are falling short of expectations.Drive Implementation of New Services
Work with Vendors and Internal customers to build implementation or integration plans for on-boarding of new services Actively coordinate integration or implementation activities between Vendor and internal organization Ensure that services ‘go live’ successfully and effectively, to-plan Follow up in the period post launch to ensure value is being deliveredPerformance Monitoring & Improvement
Implement systems and processes for monitoring vendor performance against established metrics and KPIs. Identify areas for improvement and work collaboratively with vendors to implement corrective actions and drive continuous improvement. Quantify and manage any SLA financial penalties.Risk Management
Identify and mitigate risks associated with vendor relationships, including financial, operational, and compliance risks. Develop contingency plans to address potential disruptions in the supply chain or other vendor-related issues. Load balance among multiple suppliers to reduce risk and reward exceptional performance.Cross-Functional Collaboration
Collaborate with internal stakeholders, including procurement, finance, legal, and product & engineering teams, to ensure alignment and coordination in vendor management activities. Provide guidance, support and be part of the influence process to internal teams on vendor-related matters, including vendor selection, and issue resolution.Vendor Performance Reporting
Prepare regular reports and presentations on vendor performance, highlighting key metrics, trends, areas for improvement and penalties. Present findings and recommendations to senior management and other relevant stakeholders to inform decision-making.Qualifications & Skills
Bachelor's degree in business administration, supply chain management, or a related field; Master's degree preferred Proven experience in vendor management, or supply chain management Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders. Analytical mindset with the ability to interpret data and metrics to drive informed decision-making Proven leadership abilities, with the capacity to inspire and motivate cross-functional teams towards common goals Willing to travel globally about 3 to 4 times a year and locally about 5 to 6 times a year. Working hours for this role will vary depending on vendor and stakeholder time zones.The Senior Director of Product and Engineering Vendor Management plays a critical role in ensuring that the organization's vendor relationships are strategically managed to support its business objectives and drive operational excellence. If you believe you possess the necessary skills and experience to excel in this role, we encourage you to apply.
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Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.
Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI(Diversity, Equity, and Inclusion)council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.
We encourage candidates requiring accommodations to please let us know by emailing.
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