Current jobs related to IND Client Service Coordinator I - gurugram - Aon

  • IND Client Service Coordinator I

    3 months ago

    Gurugram, India Aon Full time

    The IND Client Service Coordinator is accountable for the overall delivery of day to day service and client management of a Business Area or location in Operations. The exact number of clients will vary by business area and location. JOB RESPONSIBILITIES : The colleague is responsible for supporting operational service delivery to Clients through...

  • IND Analyst I – Legal

    3 months ago

    Gurugram, India Aon Full time

    Title IND Analyst I-Legal Business Unit Legal and Compliance Team Legal Education LL.B. Preferred Experience · 0 - 1 year of experience. · Familiarity around contracting concepts and tasks (comprehension of contract documents and types, reviewing, drafting, abstraction, research, etc.). · Prior experience in reviewing and...

  • IND Analyst I Health

    3 months ago

    Gurugram, India Aon Full time

    Job Title- IND Analyst I Health - Broking Solution Line- Broking Position type- Full Time Work Location- Gurgaon Working style- Hybrid Cab Facility- Yes Shift Time – 12PM to 9PM People Manager role: No Required education and certifications critical for the role- Graduate (Except technical graduates) Required years of experience – 0-1 year of relevant...

  • Coordinator, Client Services

    4 weeks ago

    Gurugram, Haryana, India Cendyn Full time

    **Job Purpose**: The Coordinator provides day to day support to the assigned client services team in ensuring day to day account and client servicing operations are executed efficiently and seamlessly. **Responsibilities**: - Essential Functions: _ Campaign management - Take ownership of monthly or ongoing recurring tasks to properly execute & maintain...

  • Sde I

    3 months ago

    Gurugram, Haryana, India ADCI - Haryana - D50 Full time

    1+ years of non-internship professional software development experience - Experience programming with at least one software programming language "In addition to being a earth's most customer-centric company, Amazon will commit to being Earth's Best Employer and Earth's Safest Place to Work" -- Jeff Bezos As an SDE-I, you will own the full stack design and...

  • Client Coordinator

    2 weeks ago

    Gurugram, Haryana, India Hemocean outsourcing Full time

    Act as the primary point of contact for assigned clients, ensuring clear and effective communication at all times. Manage and maintain strong client relationships through regular touchpoints and meetings. Coordinate with internal teams to ensure timely and accurate delivery of services to clients. Address client inquiries and resolve issues promptly,...

  • IND Contact Center Representative I

    4 months ago

    Gurugram, India Aon Full time

    Job Title- Contact Centre Representative I Solution Line- ECC Position type- Full Time Work Location- Gurgaon Working style- Hybrid Cab Facility- Yes Shift Time – Rotational People Manager role: No Required education and certifications critical for the role- Graduate (Except technical graduates) Required years of...

  • Client Coordinator

    4 months ago

    Gurugram, Haryana, India Outsourced well Full time

    External Communication: Manage all external communication with clients, ensuring a consistent and professional tone. Address client inquiries, concerns, and requests promptly and effectively. Client Relationship Management: Build and maintain strong relationships with clients to enhance customer satisfaction. Regularly update clients on project statuses,...

  • Service Request Coordinator

    3 months ago

    Gurugram, India BT Group Full time

    What you’ll be doing 1. Assists teams in standards delivery, revenue growth and the maintenance of successful relationships with assigned customers 2. Supports the team ahead of customers monthly service review meetings through routine data analysis. 3. Supports the review and progress assessment on continuous service improvement plans for each...

  • Client Coordinator Female

    4 months ago

    Gurugram, Haryana, India Adriyana Solutions Pvt Ltd Full time

    **Client Services Coordinator Responsibilities**: - Schedule meetings or telephone conferences between clients and management. - Book meeting rooms or venues. - Coordinate the production of client-facing marketing materials. - Compile and maintain records on client accounts. - Screen feedback and requests form clients and liaise with relevant departments...

  • Client Servicing Executive

    3 days ago

    Gurugram, India Cog Culture Full time

    About the Profile: From storyboards to sales drives Account Executive - Client Servicing (Digital) is responsible to support the Corporate Sales Team or Business Development teams in servicing accounts as soon as it comes to execution. Client Servicing Executive is often the clients’ primary point of contact and ensures client satisfaction with the...

  • Client Servicing Executive

    3 days ago

    gurugram, India Cog Culture Full time

    About the Profile: From storyboards to sales drives Account Executive - Client Servicing (Digital) is responsible to support the Corporate Sales Team or Business Development teams in servicing accounts as soon as it comes to execution. Client Servicing Executive is often the clients’ primary point of contact and ensures client satisfaction with the...

  • Client Servicing Executive

    3 days ago

    Gurugram, India Cog Culture Full time

    About the Profile: From storyboards to sales drives Account Executive - Client Servicing (Digital) is responsible to support the Corporate Sales Team or Business Development teams in servicing accounts as soon as it comes to execution. Client Servicing Executive is often the clients’ primary point of contact and ensures client satisfaction with the...

  • Client Servicing Executive

    3 days ago

    Gurugram, India Cog Culture Full time

    About the Profile: From storyboards to sales drives Account Executive - Client Servicing (Digital) is responsible to support the Corporate Sales Team or Business Development teams in servicing accounts as soon as it comes to execution. Client Servicing Executive is often the clients’ primary point of contact and ensures client satisfaction with the...

  • Service Coordinator

    4 months ago

    Gurugram, India National Church Residences Full time

    Description : Title: Service Coordinator I National Church Residences- All Divisions Status: Non-exempt Reports to: Property Manager/Portfolio Manager for Enriched Housing Services/ Program Manager Revision date: August 2022 Supervises: n/a PURPOSE According to prescribed policies and procedures of the organization including all applicable...

  • Service Coordinator

    4 months ago

    gurugram, India National Church Residences Full time

    Description : Title: Service Coordinator I National Church Residences- All Divisions Status: Non-exempt Reports to: Property Manager/Portfolio Manager for Enriched Housing Services/ Program Manager Revision date: August 2022 Supervises: n/a PURPOSE According to prescribed policies and procedures of the organization including all...

  • Service Coordinator

    5 days ago

    gurugram, India National Church Residences Full time

    Description : Title: Service Coordinator I National Church Residences- All Divisions Status: Non-exempt Reports to: Property Manager/Portfolio Manager for Enriched Housing Services/ Program Manager Revision date: August 2022 Supervises: n/a PURPOSE According to prescribed policies and procedures of the organization including all applicable...

  • Client Services Coordinator

    2 weeks ago

    Gurugram, Haryana, India Artsy Enterprise Full time

    1. Client servicing 2. Marketing 3. Gift designing and executuion 4. Live station management 5. Travelling for work outside Delhi NCR **Job Types**: Full-time, Permanent, Fresher Pay: From ₹20,000.00 per month Work Location: In person Application Deadline: 25/09/2024

  • Communication Trainer I

    4 months ago

    Gurugram, Haryana, India Webhelp Full time

    **Training & Quality** **Location** - Gurugram, India*** Job Title: Communication Trainer I **Job Description**: Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and...

  • IND Analyst I Retirement-Actuarial

    3 months ago

    Gurugram, India Aon Full time

    Analyst I – Retirement Actuarial Aon Role Level - 8 Solution Line- UK Retirement Position type- Full Time  Work Location- Gurugram, Noida Working style- Hybrid Cab Facility- Yes Shift Time – 12:00 pm – 9:00 pm Required education and certifications critical for the role- Graduation or Post Graduation in...

IND Client Service Coordinator I

4 months ago

gurugram, India Aon Full time

The IND Client Service Coordinator is accountable for the overall delivery of day to day service and client management of a Business Area or location in Operations. The exact number of clients will vary by business area and location.
JOB RESPONSIBILITIES :

The colleague is responsible for supporting operational service delivery to Clients through Operations teams by:

Being a key contact for Operations teams with regards to general/overall knowledge on client contracts including work scope, service level agreements (SLAs), service failure penalties / success bonuses, etc. Owning and managing the relationship and expectations between Operations teams and key stakeholders, these include the Client, Client Managers, Third Party Providers and other Internal Aon Parties. Monitoring and coordinating current operations per client, ensuring SLAs and client projects are delivered to required standards of quality and timeliness. Ensuring all client generated Escalations, Complaints and Corrective Actions are owned and proactively managed to closure within agreed deadlines. Improving client knowledge, awareness and best practice across teams, ensuring colleagues have the appropriate level of knowledge to deliver exceptional service. Identifying any service delivery risks for each client, ensuring mitigating actions are implemented, as appropriate. Cooperation with Team Managers to help with team capacity analysis and resource planning. Managing client projects, release cycles, CRs (including CR estimates) and follows up with lessons learnt analysis and implementation. Ensuring any tasks that are beyond the standard contracted services to clients are confronted with standardization approach and highlighted to the Client Manager or raised as CR’s.

SKILLS/COMPETENCIES REQUIRED :

High level of self- motivation and proactivity. Effective problem solving and analytical skills to anticipate future needs/issues, including leading on identifying solutions and making recommendations. Ability to effectively plan, prioritize and execute tasks in high pressure environment. Including, the ability to adapt to shifting priorities, demands and timelines using analytical and problem-solving capabilities. Proficient with MS Excel logical, financial, math, statistical and information functions Lookups, Pivot Table, Dynamic Pivots, Dashboards Good Communication skills Stakeholder Management H&B Domain Knowledge 2544552