Salesforce Service Cloud Developer

4 weeks ago


Delhi, India PamTen Inc Full time

Full Time RoleRemote within IndiaNeeded skills1. Deep Salesforce platform knowledge2. Salesforce Service Cloud experience and Service Cloud features such as Case Management, Knowledge Base, Omni-Channel, and Service Console.3. Proficient in Apex Programming4. Contact Center, like Genesys, and its integration with Salesforce5. Knowledge in Experience Cloud6. Lightning Web Component, JavaScript, and Flows7. Integration - using REST API, Platform events, and middleware tools8. CI/CD pipelines, Git-based collaboration, and DevOps like AutoRABIT9. Salesforce Certifications - Service Cloud Consultant, Platform Developer II10. Working with team members covering multiple time zones11. Analyze business requirements and translate them into suitable technical solutions12. Agile/Scrum methodology and tools like JIRA/Confluence13. Lead the team of Salesforce developers14. Good communication and problem-solving skillsNice to have Skills1. Experience in a cloud platform like Google Cloud2. Practical understanding or working knowledge in Agentforce capabilities



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