Product Associate

7 days ago

mumbai, India Softype, Inc Full time
POSITION TITLE: Product Associate
LOCATION: Ghatkopar-Mumbai
WORKING DAYS: Monday to Friday (9pm to 6pm)
WEBSITE: interested, send your CV on
POSITION SUMMARY:
The Product Associate will be responsible for collaborating with internal teams to develop product roadmaps in accordance with customer feedback and requirements, coordinate with partners and work closely with management, sales and marketing teams over planning and co-marketing activities.
KEY RESPONSIBILITIES:
Co-ordination with partners and clients
Build and maintain relationships with NetSuite partners involved in Suite Extension development or distribution
Collaborate with partners to ensure alignment of Suite Extensions with NetSuite platform standards and best practices
Coordinate co-marketing and sales activities with partners
Create a community of Suite Extension users and advocates
Effectively communicate project status, issues, and resolutions to internal stakeholders and clients
Co-ordination with Sales and Marketing Teams
Develop product positioning and messaging that resonates with target customers
Create compelling marketing materials, such as product demos, videos, and documentation
Work with marketing and sales teams to successfully launch Suite Extensions
Co-ordination with customers
Track product usage metrics and customer feedback to identify areas for improvement
Gather and analyze customer feedback to create product roadmap and development priorities
Engage with customers to understand their pain points and needs
Product Development and Training
Collaborate with sales and business development teams to identify upsell opportunities and contribute to the growth of client accounts
Help develop and conduct regular training sessions on applications
Continuously develop Softype’s app implementation methodologies and train existing and new employees on it
Internal cross-training on different applications
Qualifications/ Training
Strong understanding of NetSuite and bespoke platform development and deployment
Degree in IT/Engineering/Accounting (good to have)
Experience
Experience with SaaS ERP systems like NetSuite, Microsoft, Oracle, etc.
Experience working in a multi-national set-up
Experience creating project reports
4+ years’ experience managing enterprise software implementation
Application design and development experience

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