Network Manager, Operations
4 weeks ago
A reputable IT Service Provider Company is currently hiring Service Delivery Manager to lead the Network Operations team and be based in the Selangor office.
Key responsibilities include:
Over 10 years working experience within Network Operations with good experience leading a team
Provide daily, weekly and monthly reporting on the contractual SLA's and KPI's to the customers and management team
Drive optimal operations and continuous improvement of the service introduction process to deliver high-quality service and network project delivery excellence
Effective communications with the customers to manage expectation and demonstrate value, underpinned with a focus on continual service improvement
Experience in the proactive delivery of managed support services within Network Operations, ITIL and Service Management environment
Having professional certifications such as CCNA, CCNP, ITIL and etc would be added advantage
Good people management skills to hire, lead and develop the talents within the Network Operations team
Good interpersonal and communication skills, including written and presentation skills
If you are interested, please send your CV to for a confidential discussion.
Visit us at take note that we will only be in touch if your application is shortlisted.
#IT #InformationTechnology #Network #NetworkOperations #ServiceDelivery #ITIL #Framework #CCNA #Manager #career #jobs #jobseekers #cv #btcrecruitment #btcmalaysia #jobsMalaysia #Malaysia
RequirementsBusiness Development Manager, Manager, IT Infrastructure & Operations, Senior IT Procurement Buyer, Procurement Specialist
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