Facilities Assistant

3 weeks ago

Madhya Pradesh, India Tata Consultancy Services Full time

Role - Hub Admin Manager (HADM)

Desired Experience Range - 2 to 5 years

Required Skill Set - Graduate/MBA, exp. in Facility Management

Location of Requirement -Pan India


Job Description

  • Complete ownership of managing HUB Admin activities/operation & Admin Team
  • Defining Scope and KRA’s of Team members
  • Communicate and co-ordinate with immediate management for day to day activities
  • Direct reporting to Regional Admin Head – TCSiON on day to day activities, incident management etc.
  • Monitoring and reporting of key project activities, plans and progresses
  • Managing calls and discussions
  • End to end Exam day and non exam day administrative activities management and Team coordination
  • Ensuring zero incident on Exam day related to Admin Services
  • Help in Recruitment, Training and talent development of Team Members
  • Define and deploy control and Monitoring mechanism Admin Team within HUB
  • Training and development of Admin Team within HUB
  • Ensure Standardising of process at all Exam Venues within HUB
  • Vendor Mgmt , Support Regional Head in Finalising of contract , Vendor invoice
  • Publish regular dashboard on Key performance parameters to Regional Admin Head and Sr. Mgmt on need basis
  • Central spoc for all Facility related matters within HUB
  • Ensure SLA/SLC at Exam Venues
  • Governance over ViDZ/LISP partners , regular meeting and closure of Audit points
  • Deployment of Adhoc/Contract manpower at Exam Venue
  • Help/support in Shortlisting prospective partner/venue identified based on defined parameters within region
  • Maintain and monitor legal compliances for all Venues
  • Prepare and deploy contingency/BCP
  • Surprise checks at exam Venues
  • Handle crisis situation
  • Coordinate and manage with Manpower agencies on deployment and other staff related issues & Compliances
  • Conduct audit of Exam venues
  • Any other duty assigned from time to time


Must Have

  • Good communication skills (written/verbal)
  • Strong technical knowledge of Electrical Equipments
  • Experienced in Soft services facility mgmt.
  • Experience in Facility Operations and management
  • Must have managed a team
  • Experience in conflict management
  • Willing to work, learn and perform under extreme pressure
  • Willing to travel
  • Good liasoning with Police and other local Govt. departments
  • Aware of laws related to facility compliance and operations
  • Vendor Management skills
  • Open to take complete ownership, responsibility & accountability of assigned work
  • Good computer knowledge ( Microsoft xls,word, Powerpoint etc)


Good Have

  • Professional Certifications, additional language knowledge, Strong analytical and logical understanding

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