Customer Support Representative

3 weeks ago

DoubleTree by Hilton Hotel Gurgaon New Delhi NCR, India Policybazaar Full time

Profile: Associate Service Consultant

What would be the roles and responsibilities


• Providing complete information about the product to the customer.


• Solving all product or service related issues of the customers.


• Preparing the Customer Service Guidelines


• Keeping a Record of the Customers


• Giving the right pitch to the potential customers, so they end up buying the product or availing the services.


• Keeping a proper record of the customers.


• Maintaining and updating the information of the customers regularly.


• Providing the best possible solution to the queries of the customers.

  • Making products and services reports by collecting and analysing the information provided by the customers.

What we are looking for in a candidate


• Should be Confident & Dynamic.


• Should have a bent towards Sales.


• Excellent interpersonal and listening skills


• Good persuasion skill.


• Should be efficient in converting customer interest into sales.

What do we offer?


• Amazing work culture.


• Complete Day shift.


• 6 Day working


• 1 Roster off


• Unlimited Incentives


• Good opportunity for career progression.


• GMC- Group medical coverage


• Gratuity is paid as per applicable law which is over and above total offered CTC

Contact Person- Prerna ||

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