Key Account Manager

2 weeks ago

Mumbai, India Metanoia Business Solutions Full time

Business Development & Key Account Manager

To drive revenue growth by acquiring new clients and managing existing accounts in the Staffing domain and AI Solutions. This role blends strategic business development with hands-on client relationship management to deliver customized talent solutions.

Key Responsibilities

Business Development (40%)

  • Identify and pursue new business opportunities
  • Generate leads through networking, cold calling, referrals, and industry events
  • Prepare and deliver compelling proposals and presentations to prospective clients
  • Negotiate contracts and close deals aligned with company goals

Account Management (30%)

  • Serve as the primary point of contact for assigned client accounts
  • Understand Client staffing & AI Solutions needs and deliver tailored solutions
  • Ensure timely fulfillment of positions and maintain high client satisfaction
  • Conduct regular review meetings and performance updates with clients

Reporting & Strategy (30%)

  • Monitor metrics and resolve bottlenecks
  • Track sales performance, client feedback, and placement ratios
  • Provide market intelligence and competitor insights to leadership
  • Contribute to strategic planning and service improvement initiatives

Required Skills & Qualifications

  • Bachelor's degree in Business, HR, or related field (MBA preferred)
  • 3–7 years of experience in staffing/recruitment BD or account management
  • Strong understanding of staffing models (contract, temp, RPO, etc.)
  • Excellent communication, negotiation, and interpersonal skills
  • Proficiency in CRM tools and applicant tracking systems (ATS)

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