
Business Systems Support Analyst | Enterprise Systems
3 hours ago
About this Opportunity
- Two Positions Available
- Fixed-Term (until ), Full-Time
- Digital Services Directorate
- CQUniversity Rockhampton (other CQUniversity campus by negotiation, excl. SEQ region)
- Higher Education Worker Level 6
- Total Remuneration $110,541 to $119,053 pa (including salary of $93,409 to $100,602 plus 17% superannuation and leave loading)
Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.
Working at CQUniversity
The Digital Services Directorate leads the planning, development, and continuous improvement of CQUniversity’s enterprise information systems. These systems are vital to the University’s operations, and our team provides expert support and strategic advice across all faculties and divisions.
We are seeking proactive, analytical professionals with a strong understanding of business systems, software support, and user experience.
As a Business Systems Support Analyst , you will play a key role in maintaining and enhancing our digital environment. You’ll work closely with technical teams, business stakeholders, and vendors to resolve issues, improve system functionality, and ensure our platforms meet the evolving needs of staff and students.
This is an exciting opportunity to contribute to digital transformation initiatives, streamline operations, and improve service delivery across the University.
What you’ll do
- Analyse and document user requirements and system issues.
- Provide expert support for enterprise applications, including triage, troubleshooting, and resolution.
- Collaborate with development and solutions teams to assess and implement system improvements.
- Assist with system upgrades, testing, and maintenance activities.
- Contribute to documentation, training, and user engagement to enhance digital adoption.
Be Rewarded
- 17% superannuation (with the choice to join an award-winning superfund)
- 6 weeks annual leave (incl. Christmas and New Year closure)
- 10 days personal/sick leave, plus 5 days carer’s leave
- 7.25 hours engaged service leave
- Fantastic professional and career development opportunities
- Up to 26 weeks (six months) paid parental leave
- Access to an Employee Assistance Program and Fitness Passport
Position Requirements
Essential
- Demonstrated ability to assess and interpret user needs and translate them into system requirements.
Effective problem-solving skills, including the ability to analyse software functions and resolve user-reported issues. - Strong understanding of software design principles, program code, and relational databases.
- Completed a relevant IT degree with at least one year of experience in supporting information systems, or an equivalent combination of education and experience.
Desirable
- Experience with TechnologyOne applications.
- Familiarity with Enterprise Architecture and Agile methodologies.
- Exposure to Jira, Confluence, and ITIL frameworks.
Position Description
For further information about this position, please refer to the Position Description.
Apply today for a career that changes lives
Applications Close: 11:59pm, Sunday, 19 October 2025
Job Requisition ID: 5713
The internal title for this position is Solution Support Analyst.
Contact Details:
Megan Wilson
When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position. Please note, applicants for the position must have full time work rights.
CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.
Work Rights: Visa sponsorship is not available for this position. Candidates must hold the full rights to work in Australia to be considered for this appointment.
#HEW6 || #LI-LM1 || #LI-Onsite || Keywords: System Integration | Troubleshooting | Business Systems | Software Maintenance | End-User Support | Customer Service | Enterprise Applications Specialist | Process Improvement | User Experience | IT Operations | Administration | Digital Transformation | Automation | Diagnostics | Configuration | Analytics | Optimisation | Network | Advisor | Consultant | ITIL | SQL | ICT | SaaS | ERP | API
-
Prayagraj, India CQ University Full timeAbout this Opportunity Two Positions Available Fixed-Term (until ), Full-Time Digital Services Directorate CQUniversity Rockhampton (other CQUniversity campus by negotiation, excl. SEQ region) Higher Education Worker Level 6 Total Remuneration $110,541 to $119,053 pa (including salary of $93,409 to $100,602 plus 17% superannuation and leave loading) ...
-
Business Systems Analyst
10 hours ago
Prayagraj, India Bethanie Full timeWe have an opportunity for a Business Systems Analyst to join our Digital Enablement team to enhance the suite of software applications used across Bethanie, driving innovation and continuous improvement in our digital capabilities. Reporting to the Manager – Digital Enablement this is a permanent role available full-time or part-time (0.8FTE) based at...
-
Business Systems Analyst
2 hours ago
Prayagraj, India Bethanie Full timeWe have an opportunity for a Business Systems Analyst to join our Digital Enablement team to enhance the suite of software applications used across Bethanie, driving innovation and continuous improvement in our digital capabilities. Reporting to the Manager – Digital Enablement this is a permanent role available full-time or part-time (0.8FTE) based...
-
Systems Engineer
6 hours ago
Prayagraj, India BAE Systems Full timeJob description At BAE Systems Australia Do interesting work that MATTERS ENJOY what you do GROW your career Be YOU We work in a thriving sector – one that puts us at the forefront of exciting and meaningful work. Every day we push boundaries to produce some of the world's most innovative and ground breaking technology. Individually we all...
-
Business/Systems Analysts
11 hours ago
Prayagraj, India Infinite Consulting Full timeJob Description Senior Business Analyst 12 months contract with 2x12 months ext. options! Location – ACT - Hybrid Australian Citizens with current Baseline Clearance Infinite Consulting is seeking a Senior Business Analyst for our esteemed Federal Government Client. This is an ASAP start for a 12 month contract – 2x12 months further...
-
Business/Systems Analysts
2 hours ago
Prayagraj, India Infinite Consulting Full timeJob Description Senior Business Analyst 12 months contract with 2x12 months ext. options! Location – ACT - Hybrid Australian Citizens with current Baseline Clearance Infinite Consulting is seeking a Senior Business Analyst for our esteemed Federal Government Client. This is an ASAP start for a 12 month contract – 2x12 months...
-
AML Systems
9 hours ago
Prayagraj, India Bank of Queensland Full timeAbout the Role Join our team as an AML Systems and Data Analyst in the heart ofFinancial Crime Operations (FCO) , where you'll play a critical role in safeguarding the BOQ Group against financial threats. As theAML Systems and Data Analyst , you’ll be at the forefront of detecting and mitigating risks across Anti-Money Laundering (AML),...
-
AML Systems
3 hours ago
Prayagraj, India Bank of Queensland Full timeAbout the Role Join our team as an AML Systems and Data Analyst in the heart ofFinancial Crime Operations (FCO) , where you'll play a critical role in safeguarding the BOQ Group against financial threats. As theAML Systems and Data Analyst , you’ll be at the forefront of detecting and mitigating risks across Anti-Money Laundering (AML),...
-
GIS Solution Architect
8 hours ago
Prayagraj, India Epam Systems Full timeWe are on the lookout for a highly skilled GIS Solution Architect to spearhead the design and implementation of an innovative Location Management Solution, integral to the development of our next-generation Smart Data Platform. #LI-DNI #REF_AU_TalH #REF_AU_Fast_Referious Responsibilities ...
-
GIS Solution Architect
3 hours ago
Prayagraj, India Epam Systems Full timeWe are on the lookout for a highly skilled GIS Solution Architect to spearhead the design and implementation of an innovative Location Management Solution, integral to the development of our next-generation Smart Data Platform. #LI-DNI #REF_AU_TalH #REF_AU_Fast_Referious Responsibilities ...